We said we were going to stay 7 to 10 days so Rajen offered us a substantial discount on food, rooms and beer to get us to move from the guesthouse we were staying in.
When we arrived we were given a warm welcome and shown to our great room although the beds are hard. It was a semi luxury cottage and the price was 1000NPR net. We were told 24/7 hot water.
The communal areas are excellent, however if you don’t like dogs the puppy is a pain and does have a nasty streak. Remember rabies does exist in Nepal and, as we have since heard, there was a case in the village recently.
Dinner on the first night was OK but nothing special.
Breakfast next day was omelette and 4 tiny pieces of dry toast. Cost 250NPR. When we paid our bill we found out it did not include any tea or coffee. We consider this very poor value for a set breakfast compared to the other two guesthouses that we have stayed in here in Bardia.
Next evening we returned from our long walk. It was a cool dull day but we were told no hot water and were not offered and apology, explanation or even a hot bucket to clean up.
Dinner that evening was appalling. This time no soup or desert, and the main course was 3 tiny portions of vegetable, dal and rice that was lumpy, dry and hard. We assumed that this had been cooked earlier in the day. The popadoms were swimming in oil and were totally inedible.
When we complained to Rajen his answer was ‘no one has ever complained about the food’. At this point my wife put a lump of dry rice in his hand and he went away without saying anything. We were reluctantly offered alternatives but by then the damage had been done. At no point was he apologetic.
He tried to charge 200NPR for a can of tonic water. We questioned this and he said that he had to pay 120NPR per tin so said we could have it for 150NPR. We paid 90NPR and 100NPR in two other guesthouses for the same tin. You make your own mind up.
Mango Tree does not have a published menu so you do not know what you are getting for your NPR. I suggest you ask first to avoid any nasty surprises.
We left next morning and went to Bardia Eco Lodge which has steaming hot water 24/7 even on the rainy days, and an amazing restaurant/communal area overlooking the river and the park. It is the best location in this area. Rajen was around when we left but chose to make himself scarce.
We are totally bemused why Rajen worked so hard to get us to stay, knowing we were long stay, and then treated us so badly. We had also agreed to a half day safari walk and half day jeep ride so he threw away a lot of revenue. It doesn’t make sense.
Mango published rates for rooms, food and activities are overpriced. Yes his rooms are good and the communal areas really nice but this place is not worth his published prices. You can negotiate hard especially when it’s empty as it was with us. We took 2 safaris elsewhere and paid much less and still saw tigers each time.
- Official Description (provided by the hotel):
- Located 5 minutes from Bardiya National Park Headquarters, Mango Tree Lodge is an Agritourism destination that combines cultural encounters and safari adventures to create a unique traveling experience, whilst providing the comforts and facilities needed to make your visit to Bardiya an exciting and memorable time. ... more less