After some consideration I decide to give this hotel 3 stars and not four which is really a combination of location, price and service which just somehow does not tally up.
We had a great, very spacious triple room near the river. It seemed new, large bathroom and comfortable beds. With the river views be prepared for early morning engine noise as they overlook the jetty for both small and the larger river boats.
The hotel is quite large with well maintained garden and a lovely river terrace. Maybe we were traveling off season but the hotel was strangely empty and I don’t think much going on at the riverside bar. Customers seem mainly Asian travellers. Pool is very clean and refreshing as not heated.
With hindsight I would choose a hotel near one of the gates of old Bagan as it means more choice to head to some of the local restaurants. The food at the hotel was ok but the menu not overly extensive and at hotel prices. The breakfast buffet had all the usual staples but was nothing special. There were many staff but most struggled with English. It was also rather odd that staff wore their soccer tricot quite visibly under their uniform or their sweatshirt hoody over the uniform in the morning. I appreciate this may sound snobby considering the location but if the hotels aspires to be the premium choice in Bagan then this is not consistent. We could not use credit card as there was a connection problem and the WiFi was patchy.
