The staff was not proficient and still nice with some smile.
The room was simple with a big window, which is good but it would be nicer if the view was not on the busy street.
I do not like their way of procedure that they make us pay at c/i and in addition, ask for a deposit in cash. At c/o, there is only one staff, so he goes to check the room condition by keeping us waiting if we broke or stole some items from the room, then he gives us back the deposit. I wonder why he simply calls some of houskeepers to check or takes some guarantee on credit card and cancel it at c/o as most of hotels do?
Anyway, you can get a better place to stay in Butterworth by paying slightly more.
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- Also Known As:
- SE Hotel 2 Butterworth, Penang, Malaysia