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“Locker story!”

Reviewed April 20, 2014

After reading the information on Trip Advisor about luggage lockers at Butterworth, I arrived with trepidation.

We started walking towards the bus station as there seemed to be a greater belief in the presence of lockers there than anywhere else. Halfway there a taxi driver told us they had been closed and they were now at the temporary train station.

So we traipsed over to the train station, and found no lockers. After wandering for a while I wandered up to the new but unopened station and a security guard who spoke no English seemed to point us back to the bus station.

So we retraced our steps through the water, negotiated the road shared between pedestrians and semi trailers, and soon found a bank of lockers.

These lockers required three 50 sen pieces, and the lady manning the payment station for the nearby toilets refused to help but sent me over to the hawker stands to find change.

If you've been in Malaysia for a while you will soon realise that they hardly use 50 sen pieces, so I was still fearful, but I did find a friendly chap who was happy to make change when I bought a drink (which I needed anyway).

So we returned to the lockers and found that we had the wrong 50 sen coins. The machine requires the small, brass coin, and won't accept the larger silver one! Luckily the unhelpful toilet lady had gone and the other toilet lady came over with three brass coins. The machine refused the third and after some fiddling we realised it was locking with only two coins. The friendly lady nonetheless kept my third coin.

So there are, today at least, lockers at Butterworth. And they kind of work. If you're lucky enough to find not only the right change, but also the right coin.

6  Thank trevar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 - 57 of 93 reviews

Reviewed February 4, 2014

There used to be an easy connection to the ferry - no longer. Instead a series of challenging stairs and a long walk. Nothing at the station, including information! A terrible welcome to Penang.

3  Thank taxdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

We took the train from Kuala Lumpur to Butterworth to spend a few days in Penang. Upon arrival in Butterworth you do not even see the train station building, you basically walk down a ramp to the taxi waiting area.

We also took the ferry from Georgetown to Butterworth to take the train from Butterworth to Kuala Lumpur. THis time we had to use the ticket office, which was a small building located next to the platforms. It is still a temporary building. Walking from the ferry to the train station is quite tiring as there were just stairs to use (no working escalators) and you go upstairs and downstairs a lot (or so it felt). It would almost be easier just to take the stairs down to the bus station and walk to the train station via the road as these two are located next to each other. The new station building is expected to be in use from June 2014 and from the looks of it will be a great improvement on the temporary structure.

A short distance from the current temporary ticket office there are a few food stalls. Alternatively you can walk around the corner to the bus station where there are more food stalls. Finding a taxi from the train station was easy as there was always one or two waiting.

5  Thank Sabihah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

There is nothi g special or historical about the railway station.Its in a shed and there is nothing inside either worth mentioning. The toilets are dirty and mostly non functional. The access to the station from ferry is troublesome...they have built an ascelator which is still not functioning but in order to get it you still have to climb a flight of stairs. It seems the designer/designer had no brains where to install the escelator so he just fixed it in between the stairs. It is so cumbersome and exhausting to reach this station that with the luggage you curse on every step of stairs. It is under construction since world war 2 and there is no sign when the punishment for passengers will end who have to take a train from Butterworth to anywhere.

2  Thank N H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 23, 2013

Average train station (under reconstruction), you can find several better and worse in Europe and US. The good things: Bus station is only 200 meter, the ferry is only 300. You can find locker (storage) at the bus station, between the men and women restrooms. Operating from 06:00 to 24:00, price is 15 Ring.
Ferry to Penang is cheap, approx 3 Ring, and you do not have to pay when you come back from the islands. Ferry is arriving and living in every 20-30 minutes.
If you have to wait for the train, there is a waiting room with AC. No WIFI.

5  Thank Kemeny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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