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“Clean, Budget Hotel”
Review of De Garden Hotel

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De Garden Hotel
Ranked #1 of 11 Hotels in Butterworth
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean, Budget Hotel”
Reviewed April 20, 2014

The overall condition of the room is clean and new. However, the breakfast provided is unsatisfying and limited of choices. Hope the hotel can improve the quality of the breakfast. It is suitable for those who are looking for budget hotel and staying near to Butterworth

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fatty_Ken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    11
    38
    28
    8
    3
See reviews for
11
19
8
32
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Any
English first
Singapore, Singapore
Level 4 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 14, 2014 via mobile

Stayed for 1 night to attend a wedding. Room, amenities, staffs are pleasant. Breakfast was simple but at a cheap price you can't expect much. Coffee was good taste. Location ok.
Price was reasonable, showers was great, toiletries minimal.
Overall basic hotel if you are around that area for errands.

Stayed April 2014
Helpful?
Thank MarianaAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 17, 2014

The hotel itself was very nice and clean. We arrived late at night and received no help at all regarding food or drinks after a long train ride. The breakfast was really less than I expected and I left quite hungry.

Stayed December 2013, traveled as a couple
Helpful?
Thank Hales216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Level 6 Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 23, 2013

We stayed at this hotel after returning from the Langkawi ferry, which arrived quite late (past 20:00). We were taking the train from Butterworth to Kuala Lumpur the next morning at 8:00 and wanted somewhere that would be close to the train station. Butterworth does not have a lot of hotels and don't really cater for tourists. This hotel was a 10 minute drive from the train station. Check-in took quite long and I had to fill in forms. It had a very small bathroom consisting of a toilet, basin and shower. Coffee/tea making facilities were provided. It is a basic hotel room, sufficient for a one night stay. There is not much in the area in terms of restaurants, just a small convenience store. The hotel does have a restaurant that provides meals, but since we arrived late and had to check out early we could not make use of this facility.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sabihah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klang, Malaysia
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed December 3, 2013

I stay in Studio room. Strongly suggest to others traveller..superb stay...their staff are very helpfull..the only reason why I can't give 5 star is because their breakfast. I will stay here again in the future if I travel around here

Room Tip: Studio room. Very nice, large.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ghostriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 25, 2013

Booked the Superior room w/ breakfast. The room is spacious, clean and comfortable. Reasonably priced. The hotel is facing some squatters and low cost flats but no big deal. Bed is nice and firm. Shower room is also clean, but could use another light source at the bath area as the shower curtain is quite thick, once you close the curtain it blocks out most of the light.

Like the other reviewer said, reception lady could do with a bit of smile. Breakfast is more on local food, like fried noodle and rice, which is a bit oily for breakfast, for me at least. Not much selection if you prefer a more continental type of breakfast.

Internet speed was pretty fast.

Overall a nice comfy stay, would definitely go there again if I'm in that area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atty26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level 5 Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 16, 2013 via mobile

The hotel is nice enough. Rooms are spacious, modern and clean. Unfortunately this is spoiled by clueless staff at the hotel. Upon check in we were asked for 100 ringgit deposit, we asked them to take it off the card as we were not carrying cash, which they agreed to do but then announced that they wanted cash instead at the last moment. We eventually checked in and ordered room service specifically asking if we could pay by card before we ordered. The food arrived and the staff member demanded cash, and then we were not allowed to eat the food until he had gone downstairs to consult with his manager to resolve the issue. By that time of course the food was cold...it's a pity that this place is let down in this way, it has potential to be really good. Hire some new staff!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MiaandHunts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about De Garden Hotel

Property: De Garden Hotel
Address: Lorong Cempa | off Jalan Telaga Air, Butterworth 12200, Malaysia
Location: Malaysia > Penang > Seberang Perai District > Butterworth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Butterworth
Price Range (Based on Average Rates): $
Hotel Class:3 star — De Garden Hotel 3*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to a world of refined corporate luxury, De'Garden Hotel is a star rated hotel strategically located in the heartland area of Butterworth surrounded by lush greenery situated at Lorong Cempa off Jalan Telaga Air, Butterworth nearby to commercial center, Raja Uda famous local food stalls, Sunway Carnival Shopping Mall and tourist attractions such as Tow Boo Kong Temple, Penang Bird Park, St. Anne's Church and also River Cruise.It is 5-10 minutes driving distance from Mak Mandin Industrial Area and Butterworth Bus & Ferry Terminal.Getting to Georgetown is only 15 minutes ride by Ferry with scenic view of Penang and 45 minutes drive to airport via the scenic Penang Bridge.There are 123 units elegantly modern design well furnished rooms, inclusive of handicap accessible room, with complete amenities tailored to the needs of both business and leisure guests. Offering our hotel guests with superior services and a broad range of amenities, De' Garden Hotel Butterworth is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include family room, guarded and gated free ample parking, in room safe box, complimentary bottled water, coffee/tea making facilities, laundry service/dry cleaning, mini fridge, astro channels, free wifi, iron and hair dryer on request.Beside our facilities available are Garden Terrace Cafe, Room Service, business center, banquet and seminar rooms. In addition, we ensure parking is easy accessible as we provided gated and guarded free ample car park for the safety of our guest. The hotel's modern setting rooms are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, De' Garden Hotel Butterworth is an excellent choice for your stay in Butterworth, Penang. ... more   less 
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Also Known As:
De Garden Hotel Butterworth, Penang, Malaysia

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