The staff in tge Gran Nanggroe is really very friendly, and will try their best to solve any problems. I was at this hotel for many months as a long-stay guest, and I liked the style of the rooms, the free wireless internet facility and the 24/7 availability of a small gym. Overall, facilities are not great but definitely adequate for BA and ok maintained.
The hotel is well established, caters for travelers, NGO and agency staff and workshop participants. It lies at a strategic location on the way to the airport, and the GN will provide free airport pick-ups. Nothing wrong with the GranNanggroe, and you will not regret staying there. However, the food needs improvement.
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