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“Good value but. ...”
3 of 5 bubbles Review of G Hotel

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G Hotel
Ranked #26 of 30 Hotels in Pontianak
Jakarta, Indonesia
Level Contributor
419 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
“Good value but. ...”
3 of 5 bubbles Reviewed April 23, 2013

This is a good budget hotel. The room is adequate, snd better than the competitor at the same price. Rushton now they are still softy opening so that makes these price cheap. The location is also good neat in the business district.

The down side is. .. The service. .. specially during breakfast hour. The breakfast start at 7. I go downby 7.10 and the main course kwetiau goreng already finished and took them until 7.30 to refill it. The other menu is porridge but the chicken and other garnish is almost finished. And then there is this bread. No knives or what so ever to put you jam in your bread. When I ask for one the staff give me a tea spoon. Bad bad breakfast.

The other thing that bother me is the wifi login. They give me 2 username. Good but they forget to tell me that it will log of automatically when I close or accidently close my browser., and this also happens when the wifi all the sudden have an Internet connection problem. It automatically log off. Not to mention the electricity in the hotel dued about 3x in one night. So you can imagine how many username I have to keep asking. And everytime I called to front office they get even ruder by the minute. Even hanging up on me. Is this how you treat your customers?

Is their price also means customers services discount?

To bad there is no manager to be found around during these days.

Good new hotel. .. but if they keep up the services like this it will be bad soon.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ms_ayu96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Traveler rating
    3
    1
    4
    1
    0
See reviews for
2
Couples
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1
3
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
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Additional Information about G Hotel

Property: G Hotel
Address: Jln. Jendral Urip no. 73, Pontianak 78111, Indonesia
Location: Indonesia > Kalimantan > West Kalimantan > Pontianak
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #26 of 30 Hotels in Pontianak
Price Range (Based on Average Rates): $
Hotel Class:2 star — G Hotel 2*
Number of rooms: 50
Reservation Options:
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