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“Ecxiting and Unique Hotel Resort in Pontianak”

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Gardenia Resort and Spa
Ranked #27 of 31 Hotels in Pontianak
Reviewed May 10, 2012

We have stayed in this resort for 2 times, ones on New Year Eve with the children and another time just the couple of us. Both are very exiting moment and for us. The environment is very natural and exotic, its just like you were in some other place, not in the city...its just very nice hotel resort in town...can wait to stay there again....

Room Tip: Choose rooms that are not have a direct sunlight...
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  • Stayed: January 2012, traveled with family
    • Value
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4  Thank Urayandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardenia Resort... P, General Manager at Gardenia Resort and Spa, responded to this reviewResponded May 12, 2012

Dear Mr. Urayandi,
Thank you for sharing your wonderful experience and my sincere appreciation to you for taking the time to post a positive review of your stays with us.

It is a great pleasure to read such a great review. And we are very pleased to read that you enjoyed both of your stays with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back to Gardenia Resort and Spa.

Sincerely yours,
Ida Bagus Gede Suambara
General Manager
Gardenia Resort and Spa
Jl. Jendral Ahmad Yani II/Arteri Supadio
Pontianak 78391
Indonesia
t. +62 561 672 6446
f. +62 561 672 6436
hp.+62 813 101 56293
suambara@gardeniaresortandspa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 - 61 of 95 reviews

Reviewed April 8, 2012

Stayed at this resort from 6th to 8th April 2012. Booked on Premier Room but was upgraded to Terrace Suite. Its a good place for honeymooner and families with kids as they have a small amusement park (Taman Fantasia) for the kids and also swimming pools for kids and adults.

Gardenia Resort Pontianak has very high standards of comfort with everything you need for your vacation at the resort. Nice food especially the BBQ buffet dinner and also they have their own spa (Aruna Spa) which offers wide choice of fully body treatment and massage at a very reasonable price.

My hearfelt thanks to the General Manager, Ida Bagus Gede Suambara and all staff of the resort for their warm and welcoming service rendered to us. They are all so friendly and helpful especially the GM, Mr Suambara.

Already had plans to go back to this resort with my families again soon.

  • Stayed: April 2012, traveled with friends
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6  Thank suetan55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardenia Resort... P, General Manager at Gardenia Resort and Spa, responded to this reviewResponded April 11, 2012

Dear Ibu Suzannah,
Thank you for sharing your wonderful experience from your recent stay with us at Gardenia Resort and Spa on Tripadvisor.

We are pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our staff in the resort. Thank you for mentioning me, we have also passed on your kind words to them.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Gardenia Resort and Spa.

Sincerely yours,
Ida Bagus Gede Suambara
General Manager
Gardenia Resort and Spa
Jl. Jendral Ahmad Yani II/Arteri Supadio
Pontianak 78391
Indonesia
t. +62 561 672 6446
f. +62 561 672 6436
hp.+62 813 101 56293
suambara@gardeniaresortandspa.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2012

We stayed in Gardenia for 4 nights. And it was great. The place is very quiet and relaxing. The service is extremely good. Most of all I liked Aruma spa: wide choice of treatments for good price.The most expensive is 275.000. Gardenia is situated near airport so it is far to the city. You can go to city only by taxi. There is no public transport. We rented a car with driver (3 hours for 225.000). There is Taman Fantasia park with attractions for kids and swimming pools within the facilities. We'd like to say thank very much to the manager Suambara for his help and attention to us. We enjoyed a lot staying in Gardenia. Terima kasih.

  • Stayed: March 2012, traveled as a couple
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6  Thank Iriska9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardenia Resort... P, Manager at Gardenia Resort and Spa, responded to this reviewResponded March 19, 2012

Dear Ira,
My sincere appreciation to you for taking the time to post a positive review of your stay with us.

It is a great pleasure to read such a positive review. Thank you for mentioning me and the team, I have passed on your kind words to them.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Gardenia Resort and Spa.

Sincerely,
Ida Bagus Gede Suambara
Gardenia Resort and Spa
Jl. Jendral Ahmad Yani II/Arteri Supadio
Pontianak 78391
Indonesia
t. +62 561 672 6446
f. +62 561 672 6436
hp.+62 813 101 56293
suambara@gardeniaresortandspa.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2012

The resort is quite true to its brand positioning. The location is near airport but about 30-40 minutes drive to the town where the good food is. For a quiet relaxing stay, this would be an excellent choice - not that the other hotels in town are noisy though. If visiting Pontianak for more than three days, it may be worthwhile staying here for one night just for the good experience - last day would probably be the best since it is near the airport and therefore no need to worry about traffic jam.

Although I did not have time to try its spa, it seems quite professional and reasonably priced (especially with the standard discount given).

For family, the kids should also find this hotel enjoyable as it has a small amusement park called Taman Fantasia (including a big swimming pool) built within the facilities.

While the breakfast may not be exactly exciting, the service staff were attentive and warm which made the day. In fact, I find all the staff in general - from front desk to room service - are very well trained and friendly - probably strong influence from Bali service culture since the hotel design has a soft touch of Bali.

Room Tip: There are four categories of room, for a family of four the Premier Villa probably give the best val...
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  • Stayed: February 2012, traveled with family
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9  Thank PKWSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gardenia Resort... P, General Manager at Gardenia Resort and Spa, responded to this reviewResponded February 10, 2012

Dear Sir,

We appreciate your sharing your review and concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Rudy Gondokusumo
Owner Representative
Gardenia Resort and Spa Pontianak

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Reviewed 2 weeks ago
Google Translation

Stayed: November 2017, traveled on business
Review collected in partnership with this hotel
Thank arihadi01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

Stayed: December 2017, traveled as a couple
Review collected in partnership with this hotel
Thank febbryp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edisaputra38, Manajer Hubungan Tamu at Gardenia Resort and Spa, responded to this reviewResponded 3 weeks ago
Google Translation

Report response as inappropriate
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Reviewed 3 weeks ago
Google Translation

Stayed: December 2017, traveled with family
Review collected in partnership with this hotel
Thank caktrival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edisaputra38, Manajer Hubungan Tamu at Gardenia Resort and Spa, responded to this reviewResponded 3 weeks ago
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Report response as inappropriate
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Additional Information about Gardenia Resort and Spa

Address: Jl. Ahmad Yani II, Pontianak 78391, Indonesia
Location: Indonesia > Kalimantan > West Kalimantan > Pontianak
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 31 Hotels in Pontianak
Price Range: $25 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gardenia Resort and Spa 4*
Number of rooms: 47
Official Description (provided by the hotel):
A four star private villa with an elegant and traditional feel-on wooden stilts just like an authentic Kalimantan House, complete with a raised walkaway – awaits you with serene atmosphere and gorgeous views of the surrounding gardens. Located close to heart of Pontianak, Gardenia Resort and Spa is the only true resort feel in the city of Equator Land. It is only 5 minutes by car from Supadio Airport at Jalan Ahmad Yani II, Pontianak Kalimantan Barat and 15 minutes from the city center.Gardenia Resort and Spa has 47 Suite Villas ranging from Premier, Terrace Suite, Family Suite and Gardenia Suite Villas. Each Villas is design as outfitted with traditional decoration and has beautiful panoramic views.Gardenia Resort and Spa stands on 4.3 hectares of land. You will find the accommodation peaceful and spacious with an architectural style that blends the traditional with contemporary.Resort can provide assistance and will work with licensed travel agents or bonafide tour operators in arranging tours to experience unique culture and nature expedition into the hearth of Borneo ... more   less 
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