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“nice hotel @ city center” 3 of 5 bubbles
Review of Aston Pontianak Hotel & Convention Center

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Aston Pontianak Hotel & Convention Center
Ranked #1 of 30 Hotels in Pontianak
Jakarta, Indonesia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“nice hotel @ city center”
3 of 5 bubbles Reviewed August 27, 2014

easy to find food stall at night and good quality restaurant along main street, but lack of choise for breakfast buffe and need to improve water quality in whole water system. average service, need to improve

  • Stayed August 2014, traveled with family
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank elwin_saputra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

Traveler rating
    132
    133
    55
    19
    13
See reviews for
65
15
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172
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 17, 2014 via mobile

Bad experience in this hotel with salt water in whole system, why this hotel not develop a pure water system?? Bad transportation services in this hotel with "black taxi", I have to pay the taxi bill to driver while I called "black taxi" and the driver not responsibility if you lost somethings n unsecure. In fact, it's bad mass transport in Pontianak city, why the goverment so stupid not develop mass transport?? I had stayed in deluxe rooms but the water system sometime unfunctionable specialy the shower holder and under bed so dirty floor.

Stayed August 2014, traveled with friends
Helpful?
Thank Jhon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed August 8, 2014

Room is spacious but feels old, bathroom a little bit dark. Breakfast was very poor, not many variety, tasted average. Good location, surrounded by street food stall at night. You just need to walk to try delicious Pontianak dish.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Black_Irish99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 5, 2014 via mobile

I stay for 7 nights in a executive room. The hotel location is very strategic in the way though not in the main road of Gajah Mada street. Hotel is very convenient only the swimming poolnya was too small. Staff very friendly and helpful. For breakfast less variety and the service is a bit slow and sometime foods empty a bit ling . However I can undetstand probably due to many of the staff who were on leave during Hari Raya (Eid Mubarak) but over all we are satisfied with our stay n we will recommended this Hotel to friends n relative.

Tips: you can find planty of local dish/dessert around Gajah Mada street. And not far from Gajahmada they have many local restaurant (SETIABUDI street). One of my fav resto is Mr. Ahau's restaurant. Their local Hekeeng n duck is famous n delicious also their dried sour n sweet fried fish so yuumm

Stayed August 2014, traveled with family
Helpful?
1 Thank Lie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed July 8, 2014 via mobile

The hotel has a nice, clean, and cozy room. Only refrigerator doesn't workout well. But it is okay. The staffs are nice. You should try whenever you go to Pontianak. Near the hotel, there are so many food stands at night.

Stayed July 2014, traveled on business
Helpful?
Thank Vrajc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Semarang, Indonesia
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 10, 2014

spacy room, nice interior, nice bathroom, fast wifi, good food, easy for clubbing, at the midlle of town, reasonable price,delicious food, 24 hour taxy, good laundry, easy booking, possible for returned

Room Tip: chose the room that heading to east
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Imam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 15, 2014

We stayed here for 6 nights and unfailingly received 5 star service from every staff member. Our room was large and very clean with cold AC and a comfortable bed. The breakfast buffet was an impressive spread and the food varied daily. All of it a taste treat. The Chinese restaurant in the lobby served the best dim sum we have had in years. My husband needed to see a physician to have a wound checked and when reception couldn't get a physician to come to us (it was Election Day) they took us to the hospital and waited to provide translation services. If a staff member didn't understand our English, they found someone who could. We have been traveling SE Asia for 5 months and this was our best hotel experience. They should be rated a 5 star. A heartfelt thanks to the entire staff at the Aston! Great job!

Stayed April 2014, traveled as a couple
Helpful?
2 Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Pontianak Hotel & Convention Center

Property: Aston Pontianak Hotel & Convention Center
Address: Jl. Gajahmada 21, Pontianak 78121, Indonesia
Location: Indonesia > Kalimantan > West Kalimantan > Pontianak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool
Hotel Style:
#1 Spa Hotel in Pontianak
#1 Luxury Hotel in Pontianak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Pontianak Hotel & Convention Center 4*
Number of rooms: 153
Official Description (provided by the hotel):
The Aston Pontianak is a modern International 4 star Hotel with vast conference and exhibition facilities committed to the highest international standards and a wide range of facilities to suit the needs of conference delegates, corporate business travelers and families on joyful weekend trip. ... more   less 
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Also Known As:
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel And Convention Center

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