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“Best place to stay in Balikpapan!”
Review of Novotel Balikpapan

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Novotel Balikpapan
Ranked #15 of 37 Hotels in Balikpapan
Reviewed July 5, 2010

This hotel was great and we have very few negative things to say about it. To sum it up, if you go to Balikpapan, make sure you try to book at this hotel!

We had originally booked at Gran Senyiur Balikpapan, which is advertised as a "five star". BIG MISTAKE!! The place was dated, unclean and generally not appealing. After one night we moved to the Novotel and loved it! We took a cab straight from Gran Senyiur to Novotel - the taxi driver and staff at Novotel had a good laugh!!

The pool area is very quiet and offers great views of the city and the ocean.The staff was friendly around the hotel. The spa was great and offers good value for the money. Food at the restaurant was a little bit expensive, but generally tasty.

The only negative aspect was that we were in an adjoining room and could hear (and smell!) everything from the other side. They offered to change rooms but the neighbors eventually moved out.

Overall great hotel!

  • Stayed: June 2010, traveled on business
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2  Thank jfbibeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 11, 2010

If you are travelling to Balikpapan on pleasure, you will like this hotel. It has a premium location, with great views of the coast and town below. The entrance foyer is impressive and suitably marble clad - the pool is large and set-up for kids/paddling rather than lap swimming due to its shape.

Visiting on business, functionality was more important to me.

Check-in was swift and efficient. Room power requires the key-card to work, so the room was very hot and humid on arrival. Internet was branded as high-speed, but was extemely slow, to the extent I could not downlad mail and gave up after 30 minutes of trying (my colleague reported the same in her room). The TV was an an old tube-type and gave a fuzzy black & white picture on many of the channels. The aircon never got control of the room temperature and the room was still hot/humid in the morning (I had to sleep on top of the blankets). Breakfast was fine but the check-out took 20 min, due to problems with the guests in front of me.

It is clear a large investment has been made in this hotel, but the occupancy felt quite low judging by the breakfast loading. From my limited (one-night experience), it felt that maintenace duties were not getting done.

Has the potential for a much better rating - but was distinctly "Average" for me.

  • Stayed: February 2010, traveled on business
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Thank sprom123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2009

Very reasonable price for a five star hotel. Very clean and good condition hotel as five star hotel should be.

Stayed: December 2009, traveled on business
2  Thank finmotoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed December 5, 2009

  • Stayed: December 2009
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2  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed October 30, 2009

  • Stayed: October 2009
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2  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed September 27, 2009

  • Stayed: September 2009, traveled solo
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2  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 4, 2009

The Novotel Balikpapan sits above the town like a newly landed spaceship, illuminated with blue neon signs at night, eight stories of metallic modernity facing the Straits of Makassar and the offshore oilfields beyond. The hotel only opened in 2007, so the fabric and furnishings remain first class, even if the multi-setting shower is an over-kill. The lobby is a vast, marble clad space, devoid of furniture and crying out for a local sculptor’s work.

Lavazza coffee is served in the café – a very good cappuccino for Rp20,000. The yoghurt energy drink was delicious. My room was very spacious and well appointed, with network broadband and a huge range of satellite channels (BBC Knowledge, anyone?) on the massive flat screen tv. To my surprise, there was a full sized bath in the enormous, black marble-tiled bathroom. The pool is a resort type of irregular shape, with lots of shallow patches, so not suitable for swimming laps, but there is a full fitness club in the basement. I have no confidence that my A Club miles will be banked, based on my past experience of the loyalty programme’s erratic performance, but no complaints otherwise.

  • Stayed: July 2009, traveled on business
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Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Balikpapan

Address: Jl. Brigjen Eri Suparjan no. 2, Balikpapan 76112, Indonesia
Phone Number:
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Balikpapan
#8 Luxury Hotel in Balikpapan
Price Range: $37 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Balikpapan 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Novotel Balikpapan is a 5 star hotel located in the centre of Balikpapan. The ideal choice for business trips and holidays alike, the hotel features 198 rooms and offers a range of conference facilities. Enjoy a choice of two restaurants, relax witha drink in one of our three bars and unwind with our swimming pool and fitness centre. The Novotel Balikpapan is centrally located close to shops and the entertainment precinct. ... more   less 
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Also Known As:
Novotel Balikpapan Hotel Balikpapan
Balikpapan Novotel

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