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“Wonderful Experience”
Review of Novotel Balikpapan

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Novotel Balikpapan
Ranked #8 of 36 Hotels in Balikpapan
singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful Experience”
Reviewed November 22, 2007

Stayed at Novotel during a business trip for 2 nights and I must say this is one of the best hotels I've been to thus far.

Staff at hotel are pleasantly polite and their smiles would warm any heart. All the staff I encountered greeted and some even made short conversations.

Rooms are clean and well maintained. Absolutely no complains about it at all.

Overall, I will give Novotel a 2 thumbs-up. And an extra star for staff who really made a difference.

  • Liked — Polite staff, gym with sea view
  • Disliked — none
  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank iamskyblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2007

Stayed at the hotel for 2 weeks on business. Nothing to complain about whatsoever! The hotel is brand-new and beautiful, if you like the minimalist designs. One thing that stood out was the staff--they knew who I was and remembered my name after only a few days in the hotel. Food was great too. My room was in the back of the hotel so the view was disappointing--tin roofs of housing complex behind the hotel. Make sure to ask for a sea-facing room, the view is spectacular at sunset. Facilities seemed hardly used--no one ever in pool or gym, which was not a bad thing since I pretty much had it to myself when I was there. Gym is smallish, but they seemed to be making room for new equipment.

Turn down service at night was a nice added touch. Not used to that from Novotels.

Great location, right in the middle of the city and on the main street. Not that Balikpapan has much to offer in terms of tourism or even shopping.

Overall a wonderful stay. Definitely will go back!

  • Liked — Friendly staff
  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank glbtrgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
215 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed May 26, 2007

Brand new hotel - only about 4 months old. Excellent food, friendly and helpful staff. I had a deluxe room, one level up from the standard room, and it was very spacious, with internet access (for a fee) and limited TV channels. (No ESPN, only Star sports). Breakfast buffet was very complete and everything was tasty. Lunch buffet was also excellent. Dinner in Colours restaurant upstairs was very nice although the wine selection was limited.

Fitness center had brand new, nice equipment but was incomplete... they must have more equipment on the way. Overall, a great choice in Balikpapan compared to the old, tired Dusit (now called something else) and the Gran Senyiur.

  • Liked — excellent food
  • Disliked — limited amenities in bathroom
  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank j889814672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Balikpapan

Property: Novotel Balikpapan
Address: Jln. Brigjen Eri Suparjan no. 2, Balikpapan 76112, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Balikpapan
#6 Luxury Hotel in Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Balikpapan 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Novotel Balikpapan is a 5 star hotel located in the centre of Balikpapan. The ideal choice for business trips and holidays alike, the hotel features 198 rooms and offers a range of conference facilities. Enjoy a choice of two restaurants, relax witha drink in one of our three bars and unwind with our swimming pool and fitness centre. The Novotel Balikpapan is centrally located close to shops and the entertainment precinct. ... more   less 
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Also Known As:
Novotel Balikpapan Hotel Balikpapan
Balikpapan Novotel

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