For new hotel and any kind of fave hotel, this hotel offers you great atmosphere and good nite sleep. Like other fave hotel, they are simple and whatever you need, just what you can get here.
I did reservation for business reason to came to Balikpapan, so I don't bother about the hotels's service.
But I remember when I made the reservation right from the web. There is an discount offer if we booked from the web. When first I made the booked I didn't saw the sign. Just about I finished the process, the sign was blinking in for nt of my eyes. I thought how could I change the reservation to get that discount because its offer only for online reservation. So I contact the hotel from the online costumer service. They help me much, and I got the discount as the said at the sign.
It really help and not just stoped there, when I arrived at hotel, the service still as helping as from online.
This what the hotel should be!!!! I gave whole stars for the service.
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