Stay about 5 days, booked by online and got 10% off for the room rate included breakfast. Hope everything will be ok for the first visit to this hotel. Unfortunately, facing some major issues. First, how come the reception could not find my reservation whereas we have provide exact name as written in reservation as well as booking confirmation sent by the hotel. we need to wait and staff reception need to double check again to reservation staff about my booking. did not think, it would be happened with Fave Hotel.
after waiting some "couple minutes" they found my reservation. the room was clean, spacious enough, and design was good. the price was also best and not too overprice for Fave Hotel Level.
Only the problem appear again when the air con was not worked well. tried to call the staff about this issue. The respond to check my room was quite good, fast respond and try to repair the air con. but, it seemed the issue was not properly done until the first night. the air con start to work well until my check out on the second day. hope the issue like this could be improve faster if one day it appear again.
the breakfast was also nice enough, meet my expectation. nice and friendly staff and fast to respond my enquiry.
asked for extend my stay, and i was pleased that the staff can accommodate my request.
well, there is chance to go back again since i think the location of the hotel was good enough. but of course the hotel need to improve major issues as i told before.
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