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“Great Hotel in Balikpapan” 4 of 5 bubbles
Review of Le Grandeur Balikpapan

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Le Grandeur Balikpapan
Ranked #11 of 35 Hotels in Balikpapan
Kuala Lumpur, Malaysia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great Hotel in Balikpapan”
4 of 5 bubbles Reviewed June 19, 2014

First time into Balikpapan. Le Grandeur ... great hotel & with nice view to Makassar Strait. Spacious comfortable and clean room, and easy access to the city and Sepinggan Airport. Wi-Fi is free. I was here for few nights. Nice Indonesia local breakfast .....

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fauzi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 19, 2014
Dear Mr. Fauzi,

Thank you for taking time to provide a review positively accepted, moreover thanks for staying with us. We are really appreciate to see your good review. We hope that you could come back sooner to Balikpapan and stay with us definitely. Your review has been shared to our Management and team as well. However, we try to give a satisfaction to each guests as always. But then, We do apologize if there are some weakness during your stay.
See you soon !

Thank you.

Best Regards,

Management of Le Grandeur Hotel Balikpapan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

217 reviews from our community

Traveler rating
    40
    94
    69
    6
    8
See reviews for
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120
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 12, 2014 via mobile

First time stay at this hotel. Great view to ocean, Spacious and clean room, and easy to be accessed. I stay for 5 days, and get bore with the breakfast.

But anyway, it is still a good experience staying at this hotel.

Stayed June 2014, traveled on business
Helpful?
Thank Irsal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 15, 2014
Dear Mr. Irsal A,

Thank you for choosing Le Grandeur Balikpapan, and took time to give review for us. Your review is really positive and we have share to our Management as reference to be better in the future.
We are concern to create innovation of each services, including our breakfast. We do apologize if there are some weakness. We're waiting for you to come back here sooner.
Thank you.

Best Regards,

Management of Le Grandeur Balikpapan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
5 of 5 bubbles Reviewed June 3, 2014

This is my first stay in this hotel. But overall good, and recommended. Nice services, room is clean. They have good price for bussines and traveller. Facilities are complete. Breakfast is good, complete.

Room Tip: Room on the 4th floor is the best room
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank riskibastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 4, 2014
Dear Riski Bastian,

Thank you for respond positively and stayed with us. Hopefully it could be your enjoyable experience for the first time to stay and willing to go back sooner. Let me inform you that you can also try Club Room at 5th floor and get special breakfast in Club Longe 5th floor. Your review can help us to increase of our hotel's quality, service, cleanliness, and etc.
We hope that you have opportunity to come back and stay in Le Grandeur Balikpapan.

Many thanks.


Best Regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
1 review
5 of 5 bubbles Reviewed June 2, 2014

Room is good, facilities is worth it to called 4 star. Good services, nice staff. The most important is the location is strategic, closer to my office... Close to shopping centre. It has good seaview.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yulia2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 4, 2014
Dear Yulia,

Thank you for choosing Le Grandeur Balikpapan to stayed and taking time to give good review for our hotel. This positive respond has been shared to our team as a reference to increase the quality, then give best service for guests's satisfaction. We hope our stratetic location will help your bussiness or leisure become enjoyable.

Le Grandeur Balikpapan and team are waiting for your next visit to Balikpapan and stay here again.

Thank you.

Warm Regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
75 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 bubbles Reviewed June 1, 2014

This hotel is absolutely fine. The room does feel a little dated and it probably is time for a refurb / maintenance…but it was very clean, quiet and the service is good. Given that it’s in East Kalimantan and costs £45 a night, can’t complain.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CANINLON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 4, 2014
Dear Caninlon,

Thank you for choosing Le Grandeur Balikpapan to stayed and taking time to provide us with your good feedback. The most of your positive feedback has been shared to our team as our reference to be better in the future. Overall, we always try to give the best service, and make all the guests feel "homey to stay with us".

We look forward to your return next time you are in Balikpapan. We're waiting for you soon.

Warm Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
1 review
5 of 5 bubbles Reviewed June 1, 2014

I was stay around 3 days ago, but I'm willing go back sooner. I love the atmosphere of the beach around hotel. Luckily, I stayed on weekend with my friends and we got free to play banana boat. Room price is really competitive. Staffs are good. This hotel is recommended for bussiness either holiday.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Benguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, June 4, 2014
Dear Benguide,

Thank you for taking time to share very good feedback to stayed with us. Hopefully, you're enjoyed your stay and will be back sooner. Kindly be informed that we have 'The Beach Restaurant' which open from 6 p.m until 11 p.m, it's possible for you to try to get the atmosphere of the beach there.
Your good review has been shared to our team as a reference for us to be better in the future, this is certainly will continuesly improved.

We look forward to welcome you back again sooner.
Thank you.

Warm Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Samarinda, Indonesia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 27, 2014

My favorite hotel. situated on the beach with a view that is simply gorgeous. there is a seafood restaurant on the beach and a variety of games on the beach, such as banana boat and some kids games. the hotel is perfect for holidaying with family or business. staff very helpful, the security situation is quite good. the rooms are neat and clean condition, there is a bathtub in the bathroom can soak eliminate fatigue. padded mattress and I slept soundly always here.

more than five times I stayed here only one thing that concerns me. when I come home late at night and the car park was full, the security guard never helped me find or even inform an empty parking lot or parking must tell me where. so I have to find an empty parking lot to roll back to the way out! security guards only look and did not help at all.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank barebare0210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
E-CommerceBalikpapan, Manager at Le Grandeur Balikpapan, responded to this review, May 19, 2014
Dear Our Valuable Guest,

Thank you for your review that can help us to increase our service, to create a satisfaction for our valued guests. We do apologize if there are some inconvenience caused by our staff. Therefore, we have taken the initiative to highlight your comments to all the team Members concerned to enable remedial actions be taken immediately and we ensure that this problem will not happen again in your next visit. Overall, we always try to give the best service, and make all the guests feel "homey to stay with us".
Do visit us again at your soonest convenient as it is always a pleasure to have you in our hotel.
A warm regards to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Grandeur Balikpapan

Property: Le Grandeur Balikpapan
Address: Jl. Jendral Sudirman, Balikpapan 76114, Indonesia
Location: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 35 Hotels in Balikpapan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Le Grandeur Balikpapan 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Le Grandeur Balikpapan sits in its own extensive gardens, adjoining a beautiful sandy beach overlooking the Makassar Straits. Ten minutes to the East Lies Balikpapan International Airport, Five minutes to the West, you will find the towns Business Center ... more   less 
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Also Known As:
Le Grandeur Balikpapan Hotel Balikpapan

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