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“Very poor”
Review of The Merwara Palace

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The Merwara Palace
Ranked #36 of 50 Hotels in Ajmer
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very poor”
Reviewed December 26, 2012 via mobile

It was really very bad experience ... Service was really very pathetic ... I mean owner should understand to maintain the hotel ... 2 star hotel is better in service and quality...

If you are paying 4k to 6k per room per night and you are getting no service at all ... Staff is giving such a blurry excuses... They are serving you soup and if you are saying soup is not hot .. They are giving excuse that kitchen is far from the restaurant .... How could you imagine of property like this serving you so pathetic breakfast....

I had feeling of non star hotel over there ..... I was so disappointed with the so called Merwara palace ....

No value for money .... It is better to opt for 2 star property than this place they will provide you good service.....

Stayed December 2012, traveled with family
Helpful?
1 Thank Navneetgupta1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kota, Rajasthan, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2012

Simply Superb....
1.Ambiance :Excellent
2.Location: Again Excellent
3.Rooms:Superb..
4.Service: Good
5.Pool: Small but Good...
6.Lobby: Excellent...
7.Food: Good
It is the best place for Wedding and stay as well.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RahilAjmera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 29, 2012

its a nice property. caters to all budgets. most of the rooms are rather big, however a few are real cramp. bathrooms are huge everywhere. staff are nice and cooperative. our service was delayed a bit, but other than that the stay was pleasant. location is excellent. very quiet and peaceful atmosphere in the hustle and bustle of city.

Room Tip: heritage deluxe rooms are best, spacious and value for money.
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank HAKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gandhidham, India
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 20, 2012

merwara estate is a nice property on a hillock .. rooms are rather big and done up in old style .. toilets too are huge .. the old wing is a better place to put up ... it overlooks the anna sagar lake ... food is ok ... they have a swimming pool which is rather small but cozy ... staff is courteous .. overall a nice experience

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alok a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 25, 2012

firstly the kings are done...and the kingdom went to the Govt....So Merwara which probably belonged to some king/prince should know that...the opulence is allover...the woodwork is royal...the curtains are regal...but the service is pathetic! the only help one would get is at the reception run by 2 ladies...post that its a downer!...the hotel has just one restaurant and food service to the room ends at 11. the restaurant "sizzles" works in slow motion or maybe in reverse gear...so my order of coke came post dinner and dinner took bout 55mins to come...i firmly believe that a vegetarian restaurant without a bar needs to be quick and agile and with a smile...all missing here
the room is okay...the bathroom amenties are frugal! and you can hear the neighbours if youre in the loo...so fget the quite tubtime!...my case had nutty kids..so it was loud and livid!
i dont know what i paid for but a slice of royalty..this isnt!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anurag m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ajmer hotels

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2012

I was very apprehensive about Hotel Merwara Estate after reading reviews but to be honest I think some people just like to moan! We enjoyed every minute of our time. The staff was extremely helpful and very courteous. We were upgraded to lake view suite and the room was enormous and beautiful. Also, meals had plenty of choice and served by friendly and helpful staff. I strongly recommend this hotel to any family who is planning a trip to Ajmer.

Room Tip: Go for lake view rooms in heritage wing... the view is spectacular..
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank deeksharawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Merwara Palace

Property: The Merwara Palace
Address: Daulat Bagh, Ajmer 305001, India
Location: India > Rajasthan > Ajmer District > Ajmer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 50 Hotels in Ajmer
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Merwara Palace 4*
Number of rooms: 65
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