We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Heevan Retreat Gulmarg
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Very Good 4/5
  • Free Parking
  • Breakfast included
The Rosewood(Gulmarg)
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Very Good 4/5
  • Breakfast included
  • Restaurant
View Hotel
Good 3.5/5
  • Free Wifi
  • Free Parking
View Hotel
Good 3.5/5
  • Restaurant
  • Room Service
View Hotel
Great 4.5/5
  • Free Wifi
  • Free Parking
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Parking
  • Breakfast included
Hotel Hilltop(Gulmarg)
View Hotel
Very Good 4/5
  • Free Parking
  • Breakfast included
View Hotel
Great 4.5/5
  • Free Wifi
  • Free Parking
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Parking
  • Restaurant
Reviews (680)
Filter reviews
680 results
Traveler rating
325
248
71
16
20
Traveler type
Time of year
LanguageAll languages
More languages
325
248
71
16
20
Show reviews that mention
All reviewsahad groupahad hotelsmr javidgondola ridethe hotel staffwalking distancecentral heatinghouse keepingroom servicespecial mentionsuite roomthe entire stafff bhot waterpine treescomfortable stayoff season
FilterAll languages
Updating list...
428 - 433 of 680 reviews
Reviewed December 21, 2013

Heevan retreat at gulmarg, pahalgam and srinagar super properties with great service and lovely place to stay. The food, rooms, service is super good and if any one is planning to visit jammu and kashmir pls connect with Heevan resort

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SANJAYJARIWAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this reviewResponded December 22, 2013

Dear Guest,

Warm Greetings!!!

It was great to read the positive feedback about the hotel, its recreational facilities, our team and the services offered by them. Your feedback is very encouraging and will inspire us to continue creating moments of joy for our guests

We are delighted that your overall experience at the hotel was a pleasant one. We would like to see you soon in future and have a pleasant experience with us.

Looking forward to see you soon.

Warm Regards
Basharat Khan
Corporate Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

We stayed at this hotel on the 7th of this month for 2 nights. The hotel has a feel of a cozy boutique property. Cleanliness and hospitality their top priorities. Food was Yummm but served in large quantities, forcing us to waste most of the time :( My wife fell sick in Gulmarg and a doctor had to be called . The G.M. took charge of the situation and made arrangements for a doc to attend to my wife, understanding that there is only a govt hosp. there. The location is just apt! the Gondola is just a 5 min walk from the property. The staff are really polite and always willing to help . The cherry on the cake is that they actually have 24hrs running hot water..... which was amazing considering the freezing temps there. The bathroom has a bathtub too for those who wd dare:) If ever I go back to Gulmarg will definitely stay at this property and suggest this property to all my friends and family visiting Gulamrg.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sizzlingholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this reviewResponded December 20, 2013

Dear Guest.

Thank you for posting a review of your recent stay at the Heevan Retreat Gulmarg, a unit of Ahad Hotels and Resorts.

It was a pleasure to note that you enjoyed your stay with us, We are also grateful and delighted to read of your appreciate with regards to our overall service and facilities, as this is what we strive to achieve at all times.

Once again thank you for your feedback and for sharing to other travellers your experiences while in Gulmarg Kashmir. I look forward to the opportunity of welcoming you again to the Ahad Hotels and Resorts, our group have properties at all three major destinations of Kashmir.

Please do not hesitate to contact me directly should you require my personal assistance with your next booking.

Yours sincerely,
Basharat Khan
Corporate Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013

The hotel is located in the woods. The whole look of the hotel with its green roof is aesthetically very pleasing. The interior of the hotel is beautiful with its wooden structures. The rooms are very spacious and even the bathroom is huge.The food is good and the service is wonderful. The staff was very courteous and hospitable. A special mention for Mr. Javed who was very helpful and courteous with the arrangement of lunch & dinner. One area to improve would be for the beds. The bed is extra soft and this makes it a little uncomfortable.

Overall it was a highly memorable stay.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GlennMachado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this reviewResponded December 9, 2013

Dear Guest

On behalf of our team, I'd like to thank you so much for your valuable comments and feedback about your stay at Heevan Retreat Gulmarg, a unit of Ahad Hotels and Resorts Srinagar Kashmir.

We are proud to hear that our passionate associate made you and your family parents a great and memorable stay, Javaid was very proud to be mentioned personally here and we are proud of his as well. Your valuable comments about the beds are taken on board and shall be looked after soon.

Very looking forward to welcoming you and your family again soon.

Sincere Regards,
Basharat Khan
Corporate Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

We stayed at Heevan Retreat, Gulmarg for 3 nights in August 2013.

Excellent experience. In one word this place is SERVICE! With a smile. One day we got caught in the rain, a fair distance from the hotel with no other transport in sight. I called the hotel and they sent a car within minutes. The people in the restaurant were eager to please and very attentive. The buffet was average and adequate. The staff made it up by preparing something off the menu for each of our subsequent meals. We didn't explore other choices for meals; didn't see any that were different except the 5-Star Hotel Khyber.

Heevan Retreat a small property with a pleasing lawn in front with a spacious porch area with cane furniture to spend a lazy afternoon. For colder days and nights, a sitting area with a broad view of the garden is just behind the porch.

The hotel is a short 15 minute walk from the Gulmarg ropeway. In the opposite direction, I walked up to the waterworks . The path runs next to a small stream. Uplifting.

On our second day, we were upgraded to a 'suite' overlooking the front garden. Perhaps because we were staying longer than the average groups.

Rooms are decent sized, beds comfortable, clean bathroom/toilets, lighting adequate. No complaints. If you're looking for basic, modern facilities at a reasonable price, this is a good option.

I suggest booking directly with the hotel rather than through some operator/website. Rates we got were as good or better than online.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank deepak_oberoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this reviewResponded December 4, 2013

Dear Guest,
Greetings from Heevan Retreat Gulmarg!

Thank you for your custom and for taking the time to share your feedback on Trip advisor of your stay in August 2013.

I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Your feedback is extremely valuable to us, which helps us to continuously strive for excellence.

We value your patronage and look forward to your continued visits and assure you of our best service and attention at all times.

Basharat Khan
Corporate Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

This is certainly a good hotel to stay in Gulmarg. The property is slightly far from madding crowd. Famous gondala ride is just 15 mins from this hotel. Although it is relatively smaller property (compared to other AHAD properties) they have built it very nicely and very well maintained. This hotel is on a hilly area hence have some problem for parking. But once you are inside the room the great scenic view makes you forget all your parking issues. Our booking was for deluxe room but after looking at the view from balcony of suite room we simply upgraded. The rooms are spacious and the view of the valley from the suite rooms (has separate balcony area) is really breathtaking.

Food is okay, but the service is really good. The room heaters are very effective even under sub zero temp. Bathrooms are neat and clean.

I must mention the courtesy extended by the hotel staff to call doctor in the middle of night as we had a medical emergency. Hotel extended their help to send a private car to get doctor at 3 am. Thank you for all your help.

If you are planning for gondala ride, please book it in advance. The place is full of guides who literally rob you. If you can (if you dont have infants and aged) go to 2nd phase of gondala. We are read in text books that Kashmir is heaven on earth but you can experience and realize that here in second phase of gondala ride - Aparwath. This place is 13500 ft above see level and it was completely covered with snow when we visited. You will need warm clothing and snow boots to walk around.

Coming back to hotel, I would certainly recommend this hotel.

Room Tip: Garden facing rooms are good.
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Avi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AhadHotels, Corporate Manager at Heevan Retreat Gulmarg, responded to this reviewResponded December 3, 2013

Dear Valued Guest,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at the Heevan Retreat Gulmarg.

I was delighted to read your candid review with regards to your stay with us. It was also nice to read your kind words about the hotel which you have kindly mentioned was highly recommendable and offered a great value for money. I would like to thank you for your positive comment about the hotel design, as well as the rooms which you felt were spotlessly clean, spacious and has a comfortable bed.

I appreciate you taking the time to offer your comments, which allows us continually improve our services across the hotel. Please rest assured that I have shared your comments with our management team.

Your positive comments with regards to my team, whom you felt were friendly, were very much appreciated. I will definitely ensure that these compliments are passed on to them.

Once again, I would like to thank you for taking the time to post your review on TripAdvisor, and we hope that we will have the pleasure of welcoming you again to Ahad Hotels and Resorts in the future.

Kind Regards
Basharat Khan
Corporate Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews