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New Zam Zam Gulmarg
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Reviews (27)
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19 - 24 of 27 reviews
Reviewed January 5, 2014

The hotel itself is not great. But the room we stayed had a large room and had a beautiful panoramic view of the beautiful scene outside. But the service, especially from a guy called Tofique was excellent. So much more that, if there was no Tofique, I might have had a different opinion of the hotel. For the price they charge and their location, it is a safe bet. It had adequate heating especially because we stayed during a night when it was several degrees below zero.

Room Tip: Absurd it may be, "Call and see if Tofique is on duty". I think the rooms on the second floor are larger than the ones in the first floor.
  • Stayed: December 2013, traveled with family
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Thank Anjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

The hotel location is great but not the hotel itself is not very great. This hotel is not for you if you prefer extra-cleanliness and no rodents in your room. The staff is good but the lunch and dinner from the hotel kitchen was pathetic; would suggest to go to the hotels in the main market as they provides excellent freshly-prepared food. We could hear the rats roaming around in the walls all night long and were awake late till the night because of this noise. It was like the entire wall is full of rats and they'll all come out in the night once we fall asleep, but nothing like that happened. Rooms were good and the bedding was clean enough to sleep. Well in the end, the hotel was value for money as this was the cheapest option in Gulmarg but would prefer to spend some extra bucks next time and stay at a better hotel.

P.S.: Also cannot entirely blame the hotel staff or management for the poor condition of the hotel as these hotels are 'strictly' not allowed to carry out any repair or construction by the Government of J&K

  • Stayed: July 2013, traveled with family
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Thank Nitinkaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The food quality is very good....it has an awesome location.....the house keeping staff is very friendly......it has airy and well ventilated rooms.....their are tv‘s in everyroom and have a good tatasky packages.....

  • Stayed: September 2013
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Thank sabhanoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

zam zam hotel is a nice hotel with good airy rooms.
well ventilated and gud , clean washrooms. all facilities are available . the food is gud.
the rooms have a dressing table, a cupboard, laundry facility, t.v, and along with it an amazing view

  • Stayed: June 2013, traveled with family
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2  Thank neha246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

Hotel location is very good with valley facing rooms. Can be difficult for senior members to climb two floors since there is no lift. Avoid keeping food open in your rooms as this may invite rats in the nite.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Cleartrip
Thank Shagufta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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