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“Great value for money !”

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Pine Palace Platinum
Ranked #7 of 21 Gulmarg B&B and Inns
Reviewed December 25, 2012

The rooms have been recently renovated much to our delight! The staff hospitable and very helpful .. Food was excellent in terms of variety and consistency ... Great entertainment and very family friendly

Room Tip: Ask to see one of the suites is available
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  • Stayed: December 2012, traveled with family
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1  Thank Skiersar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 - 34 of 40 reviews

Reviewed December 6, 2012

The hotel is not impressive at all. Rooms are quite claustrophobic, with no great view to speak of. The food in the restaurant is quite limited in variety and nothing great. It is about 10 mins downhill walk to the Gondola station. I would not stay here again.

  • Stayed: June 2012, traveled with family
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1  Thank Krishna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

We had booked Pine Palace Heritage resort for a two nights stay through an online travel site while planning our Kashmir itinerary. We reached there by noon travelling from Pahalgam. Firstly, it was slightly difficult locating it. We reached the other side but the hotel staff refused to take our luggage in as they had shifted our booking to their another group hotel Pine Palace Platinum, which, according to them, was a premium property. We objected initially as we had booked Pine Palace Heritage. The manager argued saying that if we took the rooms in Heritage and didn't like it, we would not have a right to complain. We agreed for moving to their Platinum wing and fortunately, the room offered to us in Pine Palace Platinum turned out to be very nice. It was a wonderful quality of stay in the hotel. The rooms had heating blanket with both the beds and even has room heater facilities during winters. The location was good with a small lawn outside. However, only issue was the available choice of food. For our lunch, we were offered a very limited menu and it turned out (as mentioned by another guest checking out) that they had served us a food item (dal) which was prepared the night earlier for other guests. The hotel staff justified that as during the day, the guests did not stay in hotel, they did not offer everything on their menu and had fixed menu items available. Same thing happened the next day when khichdi was prepared at night (on our request though) by mixing the day's dal with rice and cooking it. Fortunately, we had not paid in advance for the food, except for breakfast, where again there was a very limited choice. We had a comfortable and nice stay at the Platinum wing but the service and food options were an issue here. There were very few choices and in Gulmarg, we found it difficult to even locate another hotel which could serve us food. Hope they improve on their food options and do not resort to serving old food stuff. The staff was helpful though.

Room Tip: Prefer to stay in Pine Palace Platinum which has bigger and comfortable rooms even with extra beds.
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  • Stayed: June 2012, traveled with family
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1  Thank abhijaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

We had booked the hotel through an agent. The landscaping of the hotel is quite nice especially the old Pine Palace with a nice lawn and spring. However, the corridors are dingy and rooms small and not up to the mark. Rooms of the new Platinum building are better but the location and garden not great. We decided against staying here after seeing the rooms.

  • Stayed: July 2012, traveled with family
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2  Thank IshwinderSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

Its a very good hotel with a good manager taking tourist as we say "Mehaman bhagwan hota hai".
Good facilities and food. It has good lounge and good amenities like disco too for the entertainment of the guest.Manager ALtaf is a gem of a person taking care of each guest individually.

  • Stayed: June 2012, traveled as a couple
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1  Thank ruchiragrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012

Just great! Ski lounge is a legend. Food is perfect. They care about you as if you are their one and only guest. The owner is always caring. Superb. Parties are no longer as they were used to be, but it doesn't matter. G. is a family. And you feel it at PP as nowhere else. Coming back next year, inshallah.

  • Stayed: February 2012, traveled solo
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Thank A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2012

See title for obvious . It must be noted that Nisar gave fantastic service throughout our stay and is a credit to this property. Gulmarg is wonderful. And overall pine palace platinum is a good choice

  • Stayed: March 2012
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Thank mgcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pine Palace Platinum

Address: Pine Palace Avenue, Gulmarg 193403, India
Location: India > Jammu and Kashmir > Kashmir > Baramulla District > Gulmarg
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #7 of 21 B&Bs / Inns in Gulmarg
Price Range: $87 - $162 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Also Known As:
Pine Palace Platinum Gulmarg, Kashmir

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