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“Great Experience staying at the Nedous Hotel in Gulmarg”
Review of Nedou's Hotel

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Nedou's Hotel
Certificate of Excellence
Reviewed January 20, 2014

Nedous Hotels is probably the oldest in Gulmarg. The location is great. The hospitality of the staff is amazing. Cottage rooms have central heating. The rooms are not that great considering what they charge for them. The cottage experience was really good. Food was decent. Not much variety in breakfast - but the service is good.

One caution - since the staff is quite old - they tend to be quite bold moving around and at times may just walk in to your rooms without knocking.

Overall we had a great stay and enjoyed the experience which is so different from staying in typical hotels where the decor is plush - but not necessarily welcoming.

Room Tip: Try the cottages. The rooms are less lit and don't have central heating unlike the cottages.
  • Stayed: January 2014, traveled with family
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Thank SamirRasam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 - 221 of 285 reviews

Reviewed January 18, 2014 via mobile

I came here with my family and we stayed for 4 nights. It was a surreal experience. The luxury suites are an absolute joy to stay in. The decor and aesthetics were stylishly done. General comfort was unmatched. The rooms were centrally heated throughout the day and night which as I learnt larer was a rarity in other hotels in the area. The bathrooms were huge with modern amenities and running hot water. The staff were very cordial and helpful. Took personal care of us. The food served was by far the best I've had in a long time. I highly recommend the grilled mutton chops which is somewhat of a speciality item off the menu. Overall the property is the best place to stay in the area by far. Don't think twice !!

Stayed: January 2014, traveled with family
Thank Tauseef T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

Nedous (Lupin Cottage B)

Nedous complements the beauty of gulmarg making this place heaven on earth. Most comfortable skiing experience of my life. Heating which Swiss chalets cannot provide, service better than any 5* franchise, massive rooms with ultra modern bathrooms. Made to feel like a king amongst men. Why come back only once a year plan to make it my second home.

  • Stayed: January 2014
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Thank Abhiroop06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

we spent a memorable 10 days over new years, enjoying the incomparable hospitality of the Nedous family, their food and qualified staff.
we had temperatures as low as -15 degree, still the rooms were cozy and hot , so were the showers just the best conclusion after a long day skiing. Nedous is the perfect location for kids that want to begin skiing as the baby slopes are just few meters away. We stayed in the Lavander cottage perfect for a large family with its 2 private rooms and living room. We also had the chance to see the newly refurbished lux suites , excellent choice for a couple. we look forward to return to the Nedous this year. thank you Nedous :-)

  • Stayed: January 2014, traveled with family
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Thank Simoneglt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014 via mobile

Hotel Nedous in gulmarg is the oldest hotel in the valley and enjoys lovely views of gulmarg bowl. The hotel has regained its character and rooms, food are service all are good. If they renovate the public areas they probably will give a run for its money to newer hotels like khyber, vintage as it has a much better location.

  • Stayed: December 2013
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Thank Mandydhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

We were in Neodus on the last week of december. We had a great time the smaller rooms are snug and comfortable, the food is great especially the continental and the phirni is to die for. Aquil the youngest nedous makes for great company with a fire to keep you warm in dinning room and can keep you abreast with the latest in the high life of kashmir and all you want to know abut skiing and trekking. The staff is really warm and keen to ensure you have a warm memorable time. We got a great upgrade to their suite which is centrally heated and super comfortable. Thanks all for a wonderful memorable holiday definitely coming back to get more acquainted with skiing and enjoying great hospitality.
Lots of love
Ruhani

  • Stayed: December 2013, traveled with family
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Thank ruhanik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

I’ve taken my own time to review this property because we had both, great and disappointing experiences in the two days we spent at Nedou’s, Gulmarg.

Nedou's though a heritage hotel, has very little heritage left to it. My research showed that only the foundations were old, else all structures are new. The hotel can look gloomy and woody, but then that’s what all hill retreats look like. Situated right across the Golf course (in winter the Skiing slopes), this property Is conveniently located. It is a half hour beautiful walk, to the Gandola ride and offers gorgeous views of the snow clad range surrounding the property.

The room we initially checked into was small, yet cosy. With a Bukhara, it seemed quaint. However at 6000/ night I was expecting much more. The room was dark and dingy and smelt musky. The toilets are clean and have 24 hours warm water. Thank God for the electric blankets, else we would have frozen in that winter

Thankfully, we got to know Aqueel, who runs the hotel. A suave and friendly person, he showed us a lot of hospitality and upgraded us to a suite room on our second night, which are new to the hotel. These rooms are far more superior than the earlier/ older rooms. They are brighter, warmer with better comfort options. The toilet was bigger with latest amenities. Yes, at 6000, I probably expected something like this to begin with. We enjoyed an evening with him which made Nedou’s even more memorable.

Ours was a CP plan, though this should not be an option in winter. At -18 deg Celsius, there is no scope of wandering out to grab a meal. The hotel food was amazing. Very home cooked style, it was authentic and a good spread. However, there is no 'al a carte' option. Guests have to eat the buffet if you choose to have additional meals in the hotel.

This is where we were disappointed. We were charged 1500/ + taxes person for a meal which was not that valuable. These are star rates in a city like Bangalore, for Gulmarg it was definitely overpriced. We opted for a la carte, though not available, the staff did some calculation and charged us 1200/- totally for dinner on the first day of our visit. The next night we were told there is an option to convert our plan to a MAP option which will cost us less on food. We readily took up the option, as we knew there was no scope of stepping out of the hotel. We hardly ate, as we were tired from skiing and sleepy.

At the time of checkout, we were told by the receptionist, that MAP was not an option as we had booked through a travel site and would have to pay extra for the dinner. We agreed and were presented a bill of 3000/- (1500 per person buffet charges) we were shocked and asked how it was possible when they charged us 1200 the previous night? That’s when we figured that the staff has its own agenda. Each one operates independent of the other in the hope of tips. The waiter who charged us 1200/- the previous night was tipped handsomely by us, now the same waiter when questioned, didn't give straight answers. Aqueel himself was shocked when we told him about the huge discrepancy. He said it was not possible and we paid up as we didn't want to create any further confusion. This really put us off as it seemed like we were being cheated for a meal that we didn’t eat nor enjoy as there was no 'al a carte' option to begin with. The waiter who suggested MAP was also the same one who manipulated bills to charge us lesser the previous night, for a hefty tip. Clearly we were played!

On the whole we did find the staff very patronizing. They constantly look at you for tips. No one says the same thing, each one has its own version. Another irritating thing was the staff kept barging into the rooms without knocking or asking for permission. This happened several times, and I was quite offended. Finally we locked our door at all times, coz i found it very impolite.

If it had not been for Aqueel and his hospitality towards us, probably our experience here would not have been that great. Thanks Aqueel for showing us a great time. When we come back, it would be to hang with you 

  • Stayed: December 2013, traveled as a couple
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Thank Kripa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nedou's Hotel

Address: Ski Institute Road | opp. Gulmarg Golf Club, Gulmarg 193403, India
Location: India > Jammu and Kashmir > Kashmir > Baramulla District > Gulmarg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Specialty Lodging in Gulmarg
Price Range: $83 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nedou's Hotel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
The Nedous Hotel Gulmarg is a heritage Boutique property which was established in Gulmarg in 1888. With more than 100 years in Guest services, 24 luxurious rooms, a Bar & lounge. Spread of 100 acres of sprawling lawns nested in the Himalayan mountains, we welcome you at the Nedous Gulmarg. ... more   less 
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Also Known As:
Nedou's Hotel Gulmarg, Kashmir

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