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“The Suit room was good”

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Hotel Zahgeer Continental
Ranked #17 of 17 Hotels in Gulmarg
Pune
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“The Suit room was good”
Reviewed May 27, 2014

We stayed here for one night as part of Group tour.
We got upgraded to a Suit room and that helped.

The room was reasonably sized. Bed was big and spacious, sufficient for 2 adults and 1 child under 10 years to sleep comfortably.

Most importantly the bed has amazing blanket heaters that are a *MUST* for cold nights of Gulmarg. Without those heated blankets, I don't think we would be able to sleep.
With the heat on, we had a very relaxing sleep.

We got to know from the hotel management that it is under renovation.
In fact the Suit room I was offered was still being refurbished with the cupboard, table and other parts of room incomplete.

Food was decent.

I recommend travelers to check for what room they are getting and whether that room has been renovated recently or not. I can only talk about the room I was offered.

This hotel has no reviews after June 2013 which was quite puzzling. Looks like the renovation continues and the management prefers group booking from tour operators rather than individual bookings. Not sure.

  • Stayed May 2014, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AbhijitLimaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

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  • Value
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Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Tirupur, Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 22, 2013

this hotel is worst place to be at.both via.com and hotel people are cheaters.i booked the two rooms before a month for 5200 per night in this hotel but when I went there they told us we can give you room tomorrow today we will arrange you ther hotel which was of lower category than this.its also very poor hotel.i was made sit for almost 4 hours but atlast I was told who are you,talk to person who has made booking for you.i was shocked and even it was not very good response from via also.i request you don't book this hotel it.

Room Tip: goto to grand mumtaz or hilltop.its best you go there and choose hotel and bargain and book your roo...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank nareshnavkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Gulmarg hotels

Barog, India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 5, 2013

Extremely dirty, unhygienic hotel. No any information about booking and the package taken through make my trip. There was fungus and spider web in the room ceiling. Multiple earthworm in the bathroom. Main entrance was very dirty, too many garbage around the main entrance. Dirty and torn carpet in the main corridor. Restaurant was very dirty, table cloth was full of spoiled food stain. WE had not taken breakfast or dinner in the hotel even though it was included in our package. There were too many negative reviews for the same hotel and we had asked MMT to give any other hotel, but they had asked it is recently renovated and even if if feel after going there, we will change the hotel. But after reaching there they were not approachable. WE were wandering here and there in the local marked through out the day and after taking dinner in the restaurant of local market, we were going to the hotel just to sleep. We had tried to get accommodation in other nearby hotels, but due to peak season all were full.

Room Tip: -not a single room I can recommend.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank reenashah1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 2, 2013

Just returned from a memorable trip from Kashmir,but this hotel was a nightmare,the manager don't know how to treat guests,smoking in front of guests just one of the many wrong things so the hotels.rooms are the worst with cracks in floor,smelly curtains and carpets,toilets even worse.hot water only 6-9 in morning and 8-10 at night,pale yellowish color.heaters were on from 9pm to 12 pm at night what a joke considering the temperature at night in gulmarg is almost 5 degrees.
The hotel is not even worth 1000rs and they are charging 4500 per room/night.
I would advise all travelers to please avoid this hotel.
Telephone in the room didn't worked,I was asked to call to the room service guy from my cellphone
(my phone didn't worked here since it was prepaid)
15 channels on the tv and none was watchable,after repeated complains,problem was not solved
Food was ok,but can be avoided.
Further I was not given the final bill,the manager just stated we don't provide bills,if I want to I will have to go to their Srinagar office for the bill.
The hotel and the staff are just a joke.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Anish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PUNE
Level 5 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 27, 2013

We certainly expected better and why not when we have paid INR 8600.00/night for the 2 days we stayed at Gulmarg, one of the most premier hill stations in India. It snowed on the night before we reached Gulmarg and the path leading to the hotel entrance was completely muddled.There was no proper parking and everything, it seemed ,was in a complete mess. You can hardly ignore the rotten, suffocating smell that will blow your mind when you enter the hotel. We booked the hotel from a make my trip agent who initially charged us 11,230 for a double bed room for 2 nights but a few days before the tour they increased their tariff by a good 5000 bucks!!! They threatened to cancel our booking and return the amount we paid straight away, if we do not pay the extra amount. However, the room that we were eventually given, one on the 2nd floor, was a newly built, well designed room with central heating and all necessary amenities and a pretty awesome view. Coming to the services, they do not attend your calls promptly and for any request to be fulfilled , you have to call them at least 5 times. After such a bitter experience, we could not venture eating at the hotel. For the two days we stayed at Gulmarg, we had dinners and lunches and even breakfast at Bakshi's restaurant, about a Km away from this hotel at the main market area. The food at this veg restaurant is quite awesome and comes at a real cheap price!!!

Room Tip: If you still want to go for this hotel, please avoid staying on the ground floor which seemed very s...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GRAHAJIT N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 3, 2013

it's still in construction while we're there. the best part of this hotel are heater in the room even it turn on after 6 pm and the food is delicious (too salty for someone), but not much to choose lol

  • Stayed March 2013, traveled with family
    • Value
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Review collected in partnership with Cleartrip

Helpful?
2 Thank Chakriya J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHANDIGARH
Level 4 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 6, 2013

It was pathetic to stay in Hotel Zahgeer in Gulmarg .. It is not even a sinlge star Hotel.. I have done major mistake while to go for pkg booking where i was not having choice for hotels which normally i used to have .. Staff was horrible... Further GM misbehaved with us when we asked why central heating was closed in midnight. Then he replied that" they closed at 12 and further you ask MMT guys".. and you have not paid to us so do'nt ask us .." It was rubbish.. Further toilets were stinking and gallary of hotel was in bad shape.I have lost my good day in this beautiful Gulmarg bcoz of bad hotel..Loading photos of this pathetic hotel which is not 1 star...

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SANJAY008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zahgeer Continental

Property: Hotel Zahgeer Continental
Address: First Point Gulmarg, Gulmarg 193403, India
Location: India > Jammu and Kashmir > Kashmir > Baramulla District > Gulmarg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #17 of 17 Hotels in Gulmarg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Zahgeer Continental 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel gulmarg zahgeer got fire in nov 2013 and we start again make this hotel now it is readey with 60 ROOMS include suites Double Duluxe rooms and it is fully centrally heated and only HOTEL in gulmarg have fully view from ALL rooms TO ALL GULMARG and it is just 0 km away from gandolla THIS HOTEL IS 4 STAR HOTEL NOW IT IS TOTAL NEW STYLE ROOMS PLEASE SEE NEW PICTURES OF HOTEL NOT OLD ONE ... more   less 
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Also Known As:
Hotel Zahgeer Continental Gulmarg, Kashmir

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