I have been working with a group of Germans plus one Austrian at the border of Vietnam for the past month, so we were really looking forward to having a nice decent beer with some familiar food after such a long time. All of us had read the reviews on the internet already, so we were prepared NOT to order the Schweinshaxe nor the steak. We had Jäger Schnitzel (48 RMB), the sausage platter (I forgot the price... 69!? RMB) and the Viennese Schnitzel (48 RMB). The description of our disappointment would also come in that order.
The Jäger Schnitzel could almost be vegetarian since the cut was so dry that it could have been mistaken for wood. The Käsespätzle could have been good, except that there was no Käse on it, and I had to ask (and wait for a very long time) to get some more sauce to put on it.
The sausages were a bit over cooked, but since having some is better than none, all three who ordered it finished it. It should have been served with Sauerkraut, but shredded cabbages was there as an alternative.
The Viennese Schnitzel was very disappointing. It was quite sad, actually, especially when it was served with frozen fries. A great part of German cuisine is the amazing things they do with potatoes, and this was just... awful. There are potatoes in China. There are easy recipes on the internet. It is not that hard to fry a few potatoes!!!
In general, all the proportions were quite small, and when you consider the price, it seems even tinier.
Perhaps the impression of the food could have been improved if we had gotten a bit more beer to wash it down, but sadly the waiters needed 20 minutes, three reminders, and a personal trip to the bar in order to deliver our second beer.... which leads me to the service. Just a quick note here-Mandarin is my mother-tongue and when we ordered or requested anything, I did it in Mandarin. So the troubles we encountered were not due to miss-communication. But I digress....anyway, there is one waitress who can take orders and serve properly. She knew how to pour a Hefeweizen, complete with rolling the can at the very end to get the foam. If all service staff were trained like her, the dining experience could have been much better. But the rest were not as competent, especially the guy who failed to deliver our order of second beers (we told them in the end, after waiting for so long, that they could have sold us three beers each instead of two beers to only two people in the end, but since they took so long, it was their loss) and could not even lay the forks and knives on our table. He dropped the silverware so at one point I just took the whole tray from him and handed out the everything myself, since I was not keen on being showered with utensils.
I suppose the only great thing was the draft beer (Hofbräu Helles for 38 RMB) and that the cappuccino was properly made (one of us knew how to brew coffee well so he ended up supervising at the bar). The decoration was nice (amazingly clean toilets! Yay!!!!) and it would be nice to see this restaurant to continue to be a place where people hungry for European food to patron, but really, the owner/chef needs a invest a bit more into the food and training.