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“Not the greatest experience”

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Ngorongoro Wildlife Lodge
Reviewed July 25, 2013

This was our second trip to the Ngorongoro Crater. The first time we stayed at the Senera Lodge which was fabulous. This time we stayed at the Wildlife Lodge, and I must say it leaves a lot to be desired. The weather is always cold at the rim of the crater, and this hotel had no heat at all. Even the servers in the restaurant had to wear fleece jackets. The power goes off late at night for about 5-6 hours ... that's not necessarily a problem, but you need to be prepared for it. But our biggest complaint was about the food. It was terrible! The lamb was basically a bunch of bones with ventricles - little meat and very unappetizing. When guests finish eating and before the next group sits at the table, they merely turn over the tablecloth rather than providing a new one!! If you are going to the Crater, I would either stay at the Serena Lodge or the Sopa Lodge ... both are much nicer.

  • Stayed: July 2013, traveled with family
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1  Thank AlliBalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 - 247 of 655 reviews

Reviewed July 20, 2013

My title really reflects the view of the Ngorongoro crater from its location which is right on the rim of the crater and is truly spectacular. It is a good jumping ff point for the essenial visit to the crater itself.

The food was excellent as was the service. The rooms were fine although we found that the toilet seat was broken and there were problems with the hot water at certain times of the day.

  • Stayed: July 2013, traveled with friends
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Thank Guy2508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I agree with a lot of the reviews here about this lodge. The main reason to stay here would be for the view. The rooms and a long outdoor terrace face the crater and I imagine that the view would be beautiful, except when we stayed here it was fogged in. I liked the architecture. The rooms are nice but small, and our bathroom light was out for a day and a half, which made anything in the bathroom somewhat challenging. (Note: Be sure to bring a headlamp on your trip to africa-- useful in many situations). They have bathrobes, which were great, and in room tea/coffee, which seemed nice but ended up being kind of pointless because like many places in africa, the power is on only for very limited hours. The fireplace in the lobby is delightful. The food is average, except be sure to visit the pasta chef-- he is absolutely delightful and the pasta is really good.

  • Stayed: June 2013, traveled with family
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Thank Mel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Essentially, you are paying for the view and it is truly 5-star. Otherwise, the Ngorongoro Wildlife Lodge is unremittingly average. The room we had was fine but the bathroom was extremely small - broken toilet seat, no hot water on arrival, missing a shower door, faulty hair dryer. Reception staff varied from merely unhelpful to somewhat rude. Housekeeping staff seemingly unable to work quietly......shouted conversations and loud mobile phone conversations - when will hotel staff be told that these conversations are private and have no place in working time/in front of paying guests? Food generally 'OK', but the desserts (apart from fresh fruit!) were a minor disaster from the 1970s! Must do better.....basic staff training and poor maintenance are not acceptable anywhere in this day and age.

  • Stayed: July 2013, traveled as a couple
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1  Thank cvnutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

When booking our trip, we checked the reviews for this hotel on Trip Advisor and noted some of the more ambivalent or negative reviews. However, it appears that since some of these older reviews, the hotel has been making a concerted effort to improve its guest experience. The rooms were spacious and clean, and all the staff (in particular the bar and restaurant staff) were extremely helpful - striking the right balance between being attentive and friendly without being over-bearing.

A particular hat-tip has to go to one of the new chefs at the hotel, Krishna, who was extremely accommodating and went the extra mile to ensure our stay and experience at the Lodge the best possible. Most of the lodges and hotels on the northern parks safari circuit tend to provide buffet-style dining, and as does this Lodge. Having experienced the buffets of a number of lodges during or safari, we cannot fault the quality or variety of the food on the buffets - both at breakfast and at dinner.

A number of reviewers have noted the temperature. The Crater itself and the Crater Rim area can get quite cool (when we were down in the crater, we had to wear our jackets for most of the day), so it is not surprising that the hotel is cooler than some of the lodges down in the Serengeti or elsewhere. There is a large log fire in the bar/lounge area, and while we did note it was cooler in the public spaces, the bedrooms were perfectly comfortable in short-sleeves.

Finally, one cannot write a review of this hotel without remarking upon the breath-taking views over the crater, both from the veranda and from the bedrooms. For the views alone this hotel can be highly recommended.

  • Stayed: July 2013, traveled with family
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Thank raspberrycake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Like most of the reviews have said, this lodge is worth it just for the view of the crater - a fantastic porch overlooks the entire crater, and the rooms have some pretty good views too. Yes, the lodge is cold, but so is the crater - so just bring a good jacket and you'll be fine. The food was fine - buffet-style, with lots of options. The staff was nice, the place seemed clean, and I thought it was a good stay for one night.

The only problem was with the room. The walls were so thin we could hear every time one of our neighbors flushed their toilet. The shower only had one door and it wasn't fantastic pressure - which is pretty important when you're trying to wash dust out of your hair. And the hallway to our room was dark with one flickering light - like we were in a horror movie or something.

Otherwise, it would be worth it if your stay in the crater isn't too long.

  • Stayed: June 2013, traveled with friends
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Thank AlexisDorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

The views are as magnificent as everyone says, though in the morning they were obscured by fog. We also were impressed by the building, which we thought was older than it really was. Our enthusiasm waned throughout our one-night stay, however. The food seemed mediocre, and the cold in the dining room and public spaces was startling. I was thankful I had that jacket; I certainly needed it. While some staff members were pleasant, we found a lack of warmth among them too.

  • Stayed: June 2013, traveled as a couple
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Thank SleeplessinSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ngorongoro Wildlife Lodge

Address: Ngorongoro Crater, Ngorongoro Conservation Area, Tanzania
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Amenities:
Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Ngorongoro Conservation Area
Hotel Class:2 star — Ngorongoro Wildlife Lodge 2*
Number of rooms: 75
Official Description (provided by the hotel):
Ngorongoro Wildlife Lodge is dramatically perched on the rim of Africa’s Eden, affording unbelievable views plunging down over the crater floor, 7,500 feet above the sea level. The Lodge is elegantly built mainly from natural stone and local wood and timber, harmoniously merging with its natural surroundings, and it is provided with panoramic windows that encompass superb views of the crater’s great bowl. ... more   less 
Also Known As:
Ngorongoro Wildlife Hotel Ngorongoro Conservation Area
Ngorongoro Wildlife Conservation Area

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