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“Magnificent in all respects extremely caring staff and management ” 5 of 5 bubbles
Review of andBeyond Ngorongoro Crater Lodge

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andBeyond Ngorongoro Crater Lodge
Certificate of Excellence
Vienna, Austria
Level Contributor
103 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Magnificent in all respects extremely caring staff and management ”
5 of 5 bubbles Reviewed July 11, 2014 via mobile

Mandy , the general manger dies a terrific job , she comes and greets guests and gives everyone a very personal attention. The staff is extremely attentive and the food superb!! Game drives in the crater are the best you can get and I have no words for the excellence in housekeeping and the private butte let service . This is my third time and it just gets better and better ... World class top 5 . Congratulations to Mandy and her staff .

Stayed July 2014
Helpful?
Thank toversti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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636 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Westlake Village, California
1 review
5 of 5 bubbles Reviewed July 9, 2014

We just returned from a ten day safari experience in Tanzania that included the Crater lodge, Serengeti Under Canvas, and Lake Manyara Lodge - all andBeyond properties. They ALL exceeded our expectations (which were quite high), and the Crater Lodge property was the favorite of both my wife and myself. Our two adult children loved them all but liked the ambience of the Lake Manyara Tree Lodge a little more.
First, the property at Ngorongoro Crater Lodge is one of a kind. The suites are spacious seperate units positioned on the edge of the crater and all have fantastic views of the crater floor below. Your personal butler (ours was Moyo) attends to your every need.....even coming buy in the evening and starting your log burning fireplace.
The common quarters house the reception and dining room and are beautifully appointed. The food was outstanding and the service was some of the best we have experienced. Special eating needs were handle flawlessly.
We can't say enough about the staff.......Our personal guide for our daily safari rides was Erick. He was excellent, and made every effort to ensure we had the experience of a lifetime, even packing a gourmet lunch during one of our all day jaunts to the crater floor.
I can't say enough about andBeond properties. I booked this trip completely on line at their website. My contact was Alyson DeBruyn, and while we never spoke live, I feel she completely understood what I was looking for and customized my trip to create the vacation of a lifetime. I highly recommend using her if you decide to book an African Safari. We went into this vacation with the perspective that it was a one time deal, but after the experience, we plan on returning in a few years to do it all over again.

Room Tip: All suites are excellent and have views of the crater floor. We stayed in the "south" sect...
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 8, 2014

Difficult to describe this fantastic hotel in a fantastic setting with fantastic service. Not cheap but considering what you get and where is it, it is a real fantasy. The service of a five start hotel in one of the major world cities on top of the Ngorongoro Crater, which must be one of the most beautiful places in Earth. The arrival to the hotel was truly exciting and the whole team really made and effort to make your stay unforgettable. After a visiting the crater in a 4x4 (great place for wildlife - remember you descend to a crater), the return to the hotel was the second highlight and also a great experience. Fire logs, bath tub and a few drinks (they even rememebr what we had the day before) before dinner. Amazing experience. Highly recommended for couples.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

Such an eclectic property is such an amazing location. The hot bath with rose petals after a long but fabulous day in the crater is beyond fabulous. It would be very easy to enjoy a day of leisure at this property as there is plenty to see and do there, without going into the crater. Staff are fabulous. The 'gym in a bag' is a clever and useful addition to those who need a bit of exercise or a stretch after days in the safari vehicles .

Room Tip: Not sure there is a bad one
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goldenjays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, MA
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed June 28, 2014

Gorgeous! Otherworldly! We arrived at the airstrip and were whisked off the the lodge by Joseph, who would be our ranger for our stay. The drive from the airstrip to the lodge was long, but beautiful. It was quite misty and foggy, which obstructed the views as we made our way along. We were greeted by staff members singing. Very cool. The manager welcomed us and gave us a tour of the North Camp. Our room (house?) was spectacular. As others have mentioned, great bed and bedding, awesome views, outrageous bathroom. The highlight was the fire in the fireplace. It was a bit chilly and this was an elegant touch. The food was excellent, every meal thoughtful, delicious and elegant. The one game drive was very good, yet different for all others. It took a while to get down into the crater, about an hour or so. While cloudy at the start, the skies opened and the crater floor was alive with activity. After having game drives with no other vehicles in sight, having scores or other vehicles around felt a bit like the Animal Kingdom at Disney. This is a Crater issue and not Crater Lodge. If this is going to be your ONLY safari experience, you might be disappointed. While we saw a great number of animals, mostly it was seeing them at a distance. On ending, a lovely lunch was packed for us and we had a nice drive back to the airstrip. I loved how green everything was considering this was winter.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hadley_Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

So please take this review with a grain of salt.

Pros:
1) Lodging: The rooms are quite stately and very, very elegant. Starting with the bed, it is a king with some of the softest linen you will find in Africa. The rooms are built out of warm colored wood, which makes you just want to curl up and relax with a book. The bathrooms are quite fancy with four footed bathtubs that overlook the crater. The bathrooms are private though, so don't worry about people seeing in. The finishing touches on the room are well thought out and very much add to the ambiance of being on a first class safari.

2) Dining area: the view from the dining area is unrivaled. You have an unobstructed view of the crater. You are too high up to see animals, but the landscape is breath taking. I could have sat there for hours.

3) Food: very very tasty but heavy handed. The food is healthy and well done, I just felt overstuffed at every meal, which is probably somewhat my fault.

4) Close access to the crater: you can get in and out of the park within 30 minutes, which is key for photography. This allows you to take advantage of the best lighting without violating park rules.


Cons:
1) The service at the hotel is almost too good. People are constantly waiting on you. I must say, the staff are lovely and warm. I just felt kind of stupid having my every need catered to. I think some people want to be treated like royalty. That is just not my cup of tea, no pun intended.

2) The lodge is almost too nice. I have gone on safari now 5 times. I enjoy being out in the bush and particularly enjoy feeling like I am enjoying nature. The lodge is clearly 5 star, which creates a certain distance between you and the bush. This is further accentuated by the volume of cars in the Crater. The Crater is flat and open, so cars collect around animals very quickly. This creates a feeling like you are in a zoo.


All in all, the lodge is very very nice. If you like extreme luxury then this place is for you. If you prefer the feeling of being in the bush and more woven into nature then this hotel lacks that often important feeling.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CGO83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

The suites, the view, the food, the royal treatment. This is without a doubt one of the best hotels in the world and I would dare say the best one in Africa! Our stay here was impecable, We recommend it 100%.

Room Tip: Ask for the Tree Houses
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  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emiliana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about andBeyond Ngorongoro Crater Lodge

Property: andBeyond Ngorongoro Crater Lodge
Address: Ngorongoro Crater, Ngorongoro Conservation Area, Tanzania
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 2 Hotels in Ngorongoro Conservation Area
Hotel Class:5 star — andBeyond Ngorongoro Crater Lodge 5*
Number of rooms: 30
Official Description (provided by the hotel):
Steeped in romance, each stilted, handcrafted banana thatch suite at andBeyond Ngorongoro Crater Lodge is adorned with graceful antiques and unforgettable opulence. Ensuite bathrooms, with a centrepiece of fresh roses, feature huge showers and chandelier-lit bathtubs, while floor-to-ceiling windows ensure breathtaking views from all around. ... more   less 
Also Known As:
Ngorongoro Crater Hotel Ngorongoro Conservation Area
Hotel Ngorongoro Crater

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