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“Great views of the crater”

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Ngorongoro Serena Safari Lodge
Certificate of Excellence
Reviewed February 20, 2013

We recently spent 2 nights at the Serena Ngorongoro Lodge. It's quite a large lodge and an older property; however, we enjoyed our stay and found the room very comfortable, service and food very good, and the view from our terrace outstanding.
All amenities are provided, including a hairdryer, and the room is large, quiet, and comfortable. Each night entertainment is provided in the large lounge area and there are plenty of tables available to sit, watch, listen, and have a drink and snacks.
The upstairs dining room has excellent views of the crater and the food is both buffet and by individual order. We were very satisfied with the food---something for everyone. The breakfast buffet even includes champagne should you want to indulge prior to a game drive. The number of offerings was large and no one should go away from any meal hungry.
The location was excellent and was close to the road into the crater---a place not to be missed on safari.
Yes, some updating would be nice, in terms of decor, but that's not why you're here. The lodge is clean, comfortable, in a great location, has good service good, food, a friendly helpful staff, and provides a nice place to stay while in the Ngorongoro area.

  • Stayed: February 2013, traveled as a couple
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Thank Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 19, 2013

The rooms have splendid views of the crater. The bar area is pleasant but there was too much noisy entertainment for our taste and nowhere quiet to get away from it. The food was pretty average and the service was slow - so much so that we couldn't wait for the coffee at breakfast. It's about 45 minutes drive from the hotel to the crater and over an hour's drive back again as the usual road is closed for works. All on rutted dirt tracks.

  • Stayed: February 2013, traveled as a couple
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Thank 19lenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

This lodge located on the rim of the Ngorongoro crater offers stunning views of the crater (Caldera?). We stayed here for two nights. The check-in process was painless. We got the upper level rooms we had requested. The view from our balcony was breathtaking! I must have taken dozens of pictures of the sunset from our balcony.
The rooms and the hotel itself looks and feels dated. However the rooms are comfortable and clean (they even had a safe in our room). The bar/lounge area is very nice. Entire one side of the area is glass, offering a great view of the crater. The food (breakfast, lunch/picnic lunch/dinner and tea/coffee throughout the day) was good. Enough choice for different tastes. Although the service was good, it lacked the intimacy of the Serena Lodge at Lake Manyara. This is a much bigger lodge with many more guests at any time.
The entertainment in the evening (Masai dance and live music) was a nice touch.
The wi-fi is pretty good in the lounge area.
The location of this lodge trumps everything else-absolutely wonderful.

Room Tip: Upper level rooms are nice and quiet.
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  • Stayed: January 2013, traveled as a couple
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1  Thank curiousrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

We spent 2 nights with 2 couples here as we visited the Crater. The staff is pleasant (in fact we never met a disagreeable Tanzanian in 2 weeks of travel) and they handle the meals well with a combo of ordered hot food and buffet. Food was good. Nightly entertainment was a plus. There was nature talk one evening but we didn't stay to hear it as we had an early start into the crater the next morning. The rooms are dated as others have said but I expected worse. Just freshening up and replacing the bedspreads would help but all in all, it is a fine location. This was part of a package so I have no idea if it was a good value or not.We stayed in 2 other Serena properties- Zanzibar was wonderful, a luxury small hotel, and in Arusha (Mountain Lodge) was fine too.

  • Stayed: February 2013, traveled with friends
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1  Thank KMMBQD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

The Ngorongoro Serena Lodge is a fantastic property with a perfect location along the edge of the Ngorongoro crater, 2000 feet above the crater floor. The rooms all have balconies and look out over the crater, and you can hear the zebras and wildebeests down below. The view of the sunrise from room 39 was spectacular. The room was good sized, with a king-sized bed, and very large bathroom. The service was great, and the food was good as well. If you are visiting the Ngorongoro crater, this lodge is highly recommended.

Room Tip: Request a 2nd story room for a better view. You will have to climb stairs, and there are no elevato...
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  • Stayed: January 2013, traveled as a couple
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Thank Joel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

The hotel has a great location inside the park and an easy drive to get started down into the crater, first thing in the morning. It also had a spacious room and very polite and courteous service. However, the shower pressure first night was almost non existent (they fixed it the next day) but most disappointing was the food. We stayed at 6 different places in Tanzania and just after we left my wife had intestinal issues. We met up with two different couples at subsequent camps who also had stayed here and they each got sick as well. As such, I would recommend staying someplace else, even outside the park, when visiting Ngorogoro Crater.

  • Stayed: January 2013, traveled with family
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2  Thank FABOregonUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

Great location, friendly staff. Rooms okay but in need of an update. Food was good though the choice was limited probably due to the location. Surprised there was not more of a local flavor with the food though I guess they are trying to be neutral for visitors. Access to the crater and the animals was first rate. We would definitely return if we get the chance.

  • Stayed: June 2012, traveled with friends
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Thank Brian2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ngorongoro Serena Safari Lodge

Address: Ngorongoro Crater, Ngorongoro Conservation Area, Tanzania
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Amenities:
Restaurant
Hotel Style:
Ranked #6 of 36 Specialty Lodging in Ngorongoro Conservation Area
Price Range: $286 - $906 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ngorongoro Serena Safari Lodge 4*
Number of rooms: 74
Official Description (provided by the hotel):
Perched on the jagged rim of the crater, wreathed in morning mist, camouflaged in river-stone and cloaked in indigenous creepers, the Ngorongoro Serena Safari Lodge is a triumph of ecological and architectural fusion. Sensitively constructed so as to take nothing from its environment whilst affording endless vistas over the heat-shimmering reaches of the crater below, the clustered boulder-built buildings of the Lodge hug the crater rim, linked by rope-lashed timber walkways that skirt the buttressed roots of ancient, liana-hung trees. ... more   less 
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Also Known As:
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area

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