We have spent one night at Neptune in August 2019. To start with the positive things: great location to go to the Ngorogoro gate, great food (probably the best we had in Tanzania, also the healthy choice for breakfast was most appreciated), most of the staff is well trained and speaks English very well and the rooms are enormous and have a great view. Because of all these great things it is a pity that the rooms start to look a bit ran down. As others have mentioned, the curtains and furniture have nasty stains, our bathroom walls had mold spots, the mosquito nets did smell quite dusty, .... Also, we had a flashlight in our room that did not work. With a bit of TLC, this place could be great and deserve a 5 star rating but right now, it is not the case.