We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing View, Incredible Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Neptune Ngorongoro Luxury Lodge
Certificate of Excellence
Reviewed July 15, 2013

This place is a must stay!! My family and I (a group of 8) stayed in 3 hotels/lodges and this was the best hotel on safari - the service and grounds make this place the first place I would recommend. The grounds are beautiful! Everything is so well maintained and perfect landscaping. The view isn't directly of the crater, but there is only one lodge that is and i'm sure that it cannot be nicer then this one. The view is absolutely beautiful though of the lush mountaintops surrounding the top of the crater. Its located minutes outside the park gates, so when your done with your safari you are not too far (although everything takes a long time in Africa), and then they are waiting for you with warm wash cloths and fresh juices. Each cottage is over the top. They are equipped with fireplaces, giant bathrooms with warm showers, a balcony with a great view no matter where you are, living room area with desk and another bed if needed. The service is what made this lodge the most memorable experience. The manager, Stanley, amongst every other employee is very welcoming and eager to help you in any way possible. The manager introduced himself to every guest at the hotel and made it his personal duty to make sure you were comfortable and that you felt welcome. There are people at every corner to make sure you are taken care of and they urge you to take advantage of the amenities they provide like room service, wifi, hot water bottles in your bed, a pillow menu (with everything from lavender pillows to down pillows), all inclusive food and alcohol - all of which are free of charge. There are amenities more i'm failing to mention, but everywhere they can provide you something or comfort you in any way possible they are there. Additional massage service and laundry are available at an affordable rate compared to local areas. The food is great as well and they encourage you to order every course which change every day. The lunch boxes they send you with on your safari days were by far the best that we had compared to the 3 other hotels that provided our lunches. There are so many details you can't describe, but not one detail they fail to miss. Absolute great time!

Room Tip: All Rooms have a view, All-Inclusive option is a must
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank avialopez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (450)
Traveler rating
Traveler type
Time of year
Language
  • More languages

273 - 279 of 450 reviews

Reviewed July 15, 2013

This place isnt a camp or a lodge, its more of a resort, one of the most beautifully landscaped ones I have been to. Whats more amazing is the service, which is top notch. The food was the best I had in Kenya/Tanzania. The room we stayed in was gigantic, it had a full size living room, gigantic balcony (the balcony had a eating table with 4 chairs AND a couch), and the bedroom and bathroom were huge as well. We enjoyed everything about this place. The only negative was that the pool was in the process of being heated and was too cold to use (we were there for 2 nights, I think they said the pool takes like a week to heat). It was relatively close to the entrance for the crater park. Staff was really nice and polite and helpful. Really enjoyed our time here. Mini bar was full with sodas, which was nice, and they had plenty of bottled water. Picnic lunchboxes here were really well packed with a ton of food. The bar had good mixed drinks that were included as well.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rakesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

After sleeping in rustic accommodations for six days and breathing in sand and dust from all the safaris, the Exploreans Ngorongoro Lodge was a truly welcome change. The grounds are spectacular and include a varied garden that grows produce for the hotel and a lovely lavender hedge that takes you to your cabin. The individual cabins are luxurious. They are spacious while at the same time cozy. The un-restricted hot water was a welcomed change and the electric fireplaces finally gave us a needed warm night's sleep! While the dining service is still a little rough on the edges (ie, they bring the food out as it's ready. In other words, while someone at your table is eating his/her appetizer, you could be served your dessert), the food is decent. They also have a wonderful spa with professional staff. Be sure not to overlook the little store. I bought a few things there and I'm so glad I did since we rarely encountered other shops during the rest of our safari.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ivega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

What a pleasure to stay here. Swiss owned and staff very well trained. The standards were very high and customers very well looked after.
Would go there again. A great pleasure.
There is no wsay that you could fault this venue. The management ask if the menu did not look to our requirements then they could do specials. No need the selection was so good

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 2PFK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

The best that can happen during your safari experience! The picnic boxes are incredible and full of options you will be absolutely satisfied with your meal. The spa is fantastic and has a very accommodating schedule and staff that is always willing to help , the shower is perfect, the staff is very nice. It is a must!!

  • Stayed: June 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marcela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

We stayed for two nights and could have stayed for two months. The cottages were beautifully decorated in African art and were so luxurious. The food was phenomenal. There was a wide range of choices on each menu including some local specialties. The proximity to the rim and Ngorongoro Crater is extremely close. The service here was impeccable and couldn't be beat. We can't wait to come back!

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

I stayed here only one day/night while on safari in Tanzania - the place is amazing! A wonderful oasis at the edge of the crater. The service was impeccable. The rooms wonderful. They could not do enough to make you sure you were happy and comfortable. They have their own produce garden where they grow the organic foods used in the restaurant.

Stayed: June 2013, traveled as a couple
Thank CMV21202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ngorongoro Conservation Area hotels
7.9 mi away
andBeyond Ngorongoro Crater Lodge
andBeyond Ngorongoro Crater Lodg...
#1 of 2 in Ngorongoro Conservation Area
709 reviews
10.1 mi away
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge
#8 of 36 in Ngorongoro Conservation Area
1,254 reviews
12 mi away
Ngorongoro Sopa Lodge
Ngorongoro Sopa Lodge
#9 of 36 in Ngorongoro Conservation Area
1,681 reviews
Show Prices
Show Prices
Show Prices
5.3 mi away
Ngorongoro Oldeani Mountain Lodge
Ngorongoro Oldeani Mountain Lodg...
#11 of 36 in Ngorongoro Conservation Area
119 reviews
3.5 mi away
The Manor at Ngorongoro
The Manor at Ngorongoro
#3 of 36 in Ngorongoro Conservation Area
339 reviews
47.4 mi away
Lake Ndutu Luxury Tented Lodge
Lake Ndutu Luxury Tented Lodge
#5 of 36 in Ngorongoro Conservation Area
205 reviews
Show Prices
Show Prices
Show Prices

Been to Neptune Ngorongoro Luxury Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Neptune Ngorongoro Luxury Lodge

Address: Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
Location: Tanzania > Arusha Region > Ngorongoro Conservation Area
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 36 Specialty Lodging in Ngorongoro Conservation Area
Price Range: $473 - $1,038 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Ngorongoro Luxury Lodge 5*
Number of rooms: 20
Official Description (provided by the hotel):
Set in 50 acres of virgin Tanzanian bush in the Ngorongoro volcanic landscape, this all suites wood log cabin style retreat is located a few steps from the Game Reserve Gate and 20 minutes drive away from the Ngorongoro Crater that is said to have the most dense concentration of wildlife in Africa. This all inclusive property features 20 spacious private log cabins with fire place, a restaurant, a bar and conference facilities. Indulge in moments of relaxation at the swimming pool or at the Mvua African Rain Spa after a full-day game drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire and Priceline so you can book your Neptune Ngorongoro Luxury Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing