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“TRUE ROYALTY EXPERIENCE”

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Protea Hotel by Marriott Mossel Bay
Ranked #2 of 9 Hotels in Mossel Bay
Certificate of Excellence
Stellenbosch, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“TRUE ROYALTY EXPERIENCE”
Reviewed December 9, 2013

Good food, neat and clean room and best bed to rest upon after a long trip.
Sleep like a king peacefully as if guarded by the kings men. First time experience at the hotel, certainly not my last. Parking very safe and comfortable fit for a VIP.
The best osterich meal I had for a very long long ......time.
I'm actually very impressed with your service way out of the extraordinary !!!

Room Tip: Rooms close to parking area and next to bar best bet
See more room tips
  • Stayed December 2013, traveled on business
    • Value
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Helpful?
1 Thank Desmond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, December 11, 2013
Dear Desmond B

WOW – thank you very much for the awesome comments! Really appreciate it, will pass it on to our TEAMS at both the Café Gannet Restaurant & Protea Hotel Mossel Bay! I do believe from your comments that we’ve created a MOMENT OF MAGIC – and this is what we strive for at Protea Hotel Mossel Bay.
Look forward to welcoming you back…
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427 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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English first
Cape Town Central, South Africa
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 29, 2013

I drove to Mossel Bay for work . Arriving around Midnight. sorted my work out and went to hotel around 1. showered and went to bed and had a good rest. went to breakfast, wow , what a spread. well worth the R95.00.loved the location near harbor and central town.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank riatkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, December 1, 2013
Dear Riatkins
Thank you for choosing to stay at the Protea Hotel Mossel Bay on your recent business trip to Mossel Bay and also for taking the time to post your comments on TripAdvisor. We appreciate your feedback. Maybe on your next visit you have more leisure time to experience more of our hotel and what Mossel Bay has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 5 Contributor
73 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed November 29, 2013

The rooms at this hotel are very big. The lower floor has the master bedroom and bathroom. The entrance floor has a living area and kitchen and the top floor has another bedroom with 2 beds. It's nice but a little dated and in need of a little modernization.

The location is great for Mosselbay, which is a little sea side village and beautiful.

I believe this is the nicest hotel in Mosselbay and would stay here again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vikkia80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, December 1, 2013
Dear Vikkia80
Thank you very much for taking the time to post your comments TripAdvisor. Glad that you’ve experienced our lovely Harbour Suites. The hotel’s location is of the best in stay being a 5 minute stroll away from the main swimming beach and across the road of the Dias Museum Complex. Look forward to welcoming you back…to where we live life slowly in Mossel Bay.
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Cape Town Central, South Africa
1 review
Reviewed November 28, 2013

My stay at the Mossel Bay Protea hotel was the best ever. will definately go back there with my family. thank you all at the hotel. the restuarant was perfect with delicious meals. the bar was fantastic, basically i was impressed with everything. compared to all the hotels i stayed in SA and outside SA, the Mossel Bay Protea is the best.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mervyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, December 1, 2013
Dear Uthup

Thank you for posting your comments on TripAdvisor. Protea Hotel Mossel Bay can be best describe as a hotel complex – with rooms ranging from normal double rooms, family rooms & self-catering harbour suites, restaurant, pool & bar. We pride ourselves on clean and functional rooms, as well as efficient and friendly service. A big thank you from the TEAM here in Mossel Bay - we look forward to welcoming you & your family back with your next trip to the beautiful Garden Route.
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Mumbai (Bombay), India
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 19, 2013 via mobile

Right by the harbor, it's super convenient with the marine museum right next door and the beach a hop away, with a lovely view as well. The rooms were large and nicely done. The breakfast was not very elaborate but it's was very fresh. They also have the largest post box so make sure you carry a post card or two to post from there! ;)

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Uthup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, November 21, 2013
Dear Uthup
Thank you so much for taking the time to post your comments on TripAdvisor, much appreciated. Protea Hotel Mossel Bay has a great location with Santos Beach, Dias Museum Complex and the Harbour, all a stone throw away. We offer all our GUESTS free entrance to visit the museum. Try to live life slowly as we do in Mossel Bay…..even in Mombay, India!
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Welwyn Garden City, United Kingdom
Level 5 Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 20, 2013

We stayed here for 2 nights in June to do the shark trip - the office is on the corner of the building diagonal - White Shark Africa - definitely worth doing. The hotel was great, I had my 40th Birthday the week before and when I arrived at Reception they had a happy birthday sign , and a bottle of Champagne on ice in the room. Nice touch, the Service in the hotel was exceptional. The room was big with a sea view. We had breakfast and dinner at the restaurant which were both Of good quality with lots of choice. Theirs not loads of choice of restaurants but Route 57 is definitely worth a visit. I definitely recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank chrisjohncox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, September 29, 2013
Dear Chrisjohncox

Thank you for the recommendation & posting your comments on TripAdvisor. Protea Hotel Mossel Bay does have a GREAT location walking distance to CBD, Santos Beach, Dias Museum Complex and the Harbour. Our staff are very proud of your compliments – as they strive to exceed guests’ expectations. Remember to “live life slowly...”
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 18, 2013

One night was enough. The room was a good size but the bathroom had two separate faucets one for hot & one for cold. So I had to keep moving my hands around. Which was annoying. My bed lamp didn't work. I found wrappers under my bed. And what really got to me was the wifi service. My friend & I needed internet for our phones & our iPads. But we were told we could only have Internet on two devices. So we had to choose. That was not right I need my iPad for work and I need my phone for important calls so did my friend. And the hotel stated free wifi they didn't say free wifi for one device per person. A very bad experience.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Mariam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this review, September 19, 2013
Dear Mariam M

Thank you for taking the time to post your comments on TripAdvisor. Your feedback is highly valued and has been used constructively to maintain and improve our standards of service. My sincere apologies for the Wi-Fi problem you’ve experienced during your visit to our hotel. Your comments on the rooms have been duly noted and remedial actions have been taken.
We pride ourselves on clean and functional rooms, as well as efficient and friendly service. I hope that we’ll have the pleasure of welcoming you back in the not too distant future.
Once again my apologies for the inconvenience.
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Additional Information about Protea Hotel by Marriott Mossel Bay

Property: Protea Hotel by Marriott Mossel Bay
Address: cnr of Church and Market Streets, Mossel Bay 6500, South Africa (Formerly Protea Hotel Mossel Bay)
Phone Number:
Location: South Africa > Western Cape > Mossel Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Mossel Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel by Marriott Mossel Bay 4*
Number of rooms: 31
Official Description (provided by the hotel):
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive. ... more   less 
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Also Known As:
Mossel Bay Protea Hotel

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