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“Great Fireplace”

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Protea Hotel by Marriott Mossel Bay
Ranked #3 of 9 Hotels in Mossel Bay
Certificate of Excellence
Reviewed August 2, 2012

Stayed here for 1 night, enjoyed the outside terrace with sea view as well as the restaurant. Staff were all very friendly, the rooms functional and clean. Buffet breakfast was excellent! Visit to the next door museum is complimentary if you stay in the hotel, so convenient. We visited in winter so couldnt really enjoy the beach or sea, but think this is a great location for summertime also. As it was the restaurant had a big fireplace, and gas heaters but it still needed warm clothes and coats for dinner. Something it appears local folks are ok with, for us it was unusual. We enjoyed it anyway.

Stayed: July 2012, traveled with family
Thank AlvinZug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ProteaHotelMosselBay, General Manager at Protea Hotel by Marriott Mossel Bay, responded to this reviewResponded August 13, 2012

Dear Alvin Zug

Thank you for your lovely comments. The self catering harbour suites are very comfortable with balconies overlooking the harbour and Santos Beach. Mossel Bay is a very popular summer holiday destination. Mossel Bay also has the most moderate climate in Africa so winters are normally not too bad. However this winter, especially the time of your stay it was more windy and rainy than normal – hope to welcome you back in the near future, maybe in summer to experience our beautiful beaches….

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323 - 329 of 437 reviews

Reviewed June 21, 2012

Wonderful, warm, friendly service. Lovely cozy, comfortable & affordable accommodation. Hospitality & service amazing. Highly recommend.
Thank You all for pleasant weekend stay for me and my family
The Botha"s from Plett SA

  • Stayed: June 2012, traveled with family
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Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Diane and The Botha Family
Thank you very much for your recommendation and most appreciated comments on Trip Advisor. From Plett so we are almost neighbours in the Garden Route ! The Garden Route is most certainly one of South Africa’s treasured gems. Look forward to welcoming you back in the near future for another “Live life slowly stay in Mossel Bay…”

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Reviewed June 20, 2012

We had a wonderful stay. The Room was lovely, the staff friendly and helpful and the hotel is very central. We had an amazing buffet breakfast at the Gannet Restaurant.

  • Stayed: June 2012, traveled as a couple
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1  Thank Belinda541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Belinda
So nice to hear you enjoyed your stay with us. Thank you very much for your most valued comments it is most appreciated. One of the hotel’s unique selling points is the location - GUESTS can park their car and walk everywhere – beach, harbour, museum and town CBD – all within a 5 minute walk. Hope to welcome you back again in the near future !

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Reviewed June 20, 2012

Awesome service received at this Protea Hotel - the staff were so friendly and incredibly helpful - we had a wonderful 2 night stay at the end of a very long road trip!

  • Stayed: June 2012, traveled as a couple
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Thank Solar_Aura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Solar Aura
Fantastic ! Service in a hotel is so important. I am pleased that you enjoyed your stay and the STAFF exceeded your expectations. Thank you very much for your very valuable comment it is most appreciated. Live life slowly in Mossel Bay…

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Reviewed June 4, 2012

Do not miss out on the lovely harbour suites, Protea Mosselbay has to offer. The best ever for family's.

  • Stayed: June 2012, traveled with family
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Thank ElmarieGoosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Elmarie Goosen
Protea Hotel Mossel Bay does offer rooms and self catering harbour suites – it is nice to have a choice of the two to offer our GUESTS. We are happy to hear you enjoyed your stay with the family in the harbour suites. Thank you for taking the time to post your comments it is most appreciated.

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Reviewed May 7, 2012

The manager kindly upgraded us to a triplex suite with fabulous views of the harbour and bay. Very spacious and well equipped with kitchen, fridge, large flatscreen tv and a seating area. We used their restaurant "Cafe Gannet" and enjoyed our meals along with several wines we had bought in Stellenbosch/Franschhoek at a modest corkage. Buffet breakfasts were excellent but I thought that staff could have made more effort to cover cereals and seeds which were often visited by small birds! They had a problem with their wifi but I was allowed to use one of the hotel's desktop computers to check my emails. We were offered complimentary wifi vouchers but I understand that Protea Hotels are rolling out free wlfi for their guests. Reception staff were polite and helpful and housekeeping was very thorough. Our car was parked beside the hotel but we were "invited" to tip the local street boys for "security"! There was nothing intimidating about this and it is a way of life in SA. It was actually the hotel staff who had cleaned our windscreen! Be careful taking the steps from the hotel to the restaurant - the final step is 2" lower than the other risers and my wife landed heavily, injuring her knee. I drew attention to the staff that a nearby lamp was not working and they had it repaired the following day. I am not sure what the normal rooms are like at this hotel thanks to their GM, Karen Bus!

  • Stayed: March 2012, traveled as a couple
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Thank MacChelmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Mr Mac Chelmsford
My most humble apologies for the delay in reply. Thank you very much for taking the time to comment on your stay.
I am happy to advise the free wifi is now available and working efficiently, at the steps we are installing a handrail with additional lighting. Otherwise, we are happy you enjoyed your stay with us and hope to see you again when you return to sunny South Africa. “Live life slowly in Mossel Bay …”

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Reviewed April 28, 2012 via mobile

We stayed in a suite with two other friends having arrived late in the evening on the off chance of finding 2 double rooms but having to opt for the apartment.

Lovely apartments over 3 levels and very clean and open plan. All the facilities well maintained and pleasant.

Our friends took the double air conditioned room downstairs in the basement and we ended up sleeping onthe upper level platform twin beds. This marred our experience a little given the upper platform was stifling hot and the facts there is no ventilation or window to open being near the roof. It also tests the theory that hot air rises so all in all not the best sleep.

Staff are faultless and very friendly. Local seafood restaurant just 2 mins walk from the hotel is excellent value.

  • Stayed: March 2012
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Thank BritFlip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Dear Brit Flip
Thank you very much for your kind comments which are most appreciated. We are happy to hear you enjoyed your stay. Unfortunately, construction of the loft in the self catering harbour suite does not allow for windows to be opened, we have however made provision for additional ventilation. The Café Gannet Restaurant is known as Mossel Bay’s Seafood House very popular for its fresh seafood from our local harbour. Look forward to welcoming you back when visiting the Garden Route again. “ Live life slowly in Mossel Bay…”

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Additional Information about Protea Hotel by Marriott Mossel Bay

Address: cnr of Church and Market Streets, Mossel Bay 6500, South Africa (Formerly Protea Hotel Mossel Bay)
Phone Number:
Location: South Africa > Western Cape > Mossel Bay
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Mossel Bay
Price Range: $100 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Mossel Bay 4*
Number of rooms: 31
Official Description (provided by the hotel):
The luxurious 31-roomed Protea Hotel Mossel Bay is a graceful landmark, built in 1846, overlooking Santos Bay and harbour. Nestling on the Mossel Bay shoreline with the majestic Outeniqua Mountains as a backdrop, the Protea Hotel Mossel Bay is singled out from other establishments. Protea Hotel Mossel Bay is situated 5 min from Santos Beach. Take in the sea air whilst dining at Café Gannet, where you can sample local mussels, fresh fish and oysters or try the chefs daily specials. As sunset arrives, visit the Legendary Blue Oyster Cocktail Bar, with its own special ambience, pool deck and superb sea views, is the perfect place to kick off a decadent evening out or simply just to relax and enjoy the sunset with an aperitif before dinner. Added attractions are the close proximity to shopping facilities, the yacht club, harbour and north-facing, sun splashed beaches. As part of the museum complex, the Maritime, Local History and Shell Museum, as well as the Old Post Office Tree, are all within strolling distance. The new golf estate is 2km away and the airport a 20 minute drive. ... more   less 
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Also Known As:
Mossel Bay Protea Hotel

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