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All reviewson the rockssea facing roomlight housevisited this hotelindian oceantop floorexcellent locationsouth africastunning viewsa lovely staydolphins
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Reviewed December 8, 2012

The ocean playing around us and the waves sound with our body just mind blowing.
You need guts to stay at this hotel which is just at sea where waters splashes with huge noise in seconds and very much to express or to say or to represent the photographic views.
Just no words and location is great. I had been cape town Mosel bay and Kysana.

Room Tip: Hotel at ocean
  • Stayed: November 2012, traveled with family
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Thank Hitesh130866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelManagement, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded December 13, 2012

Thank you for your positive feedback! We agree the view from our luxury rooms is awesome! We hope you enjoyed your tour of the Garden Route and we look forward to hosting you at The Point Hotel again - We don't sell accommodation - We sell an Experience!
With kind Regards
Chantel Edwards-Klose

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Reviewed December 6, 2012

We booked in the afternoon of Sunday 2 Dec. Although our bed was made up it had dirty sheets! The receptionist said 'I suppose you will want to move rooms then?' No apology. Unbelievable in a 4 star. The lift was grubby and there was a general feeling that there was no manager in charge. Needs a clean up and paint.
The view is stunning but this wasn't a 4 star experience

  • Stayed: December 2012, traveled as a couple
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Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelManagement, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded December 13, 2012

Thank you for your comments receive and please accept our apologies for your negative experience. Regretably a communication error allowed you to be checked into a stayover room. We welcome all feedback whether it be negative or positive as this is our opportunity to improve our service levels. Training has taken place with our Front Desk and Housekeeping staff to avoid repeating such an error.
With kind regards
Chantel Edwards-Klose

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Reviewed November 12, 2012

I only stayed one night so I can't say too much about the hotel. What I can say is that the room was reasonably big, the bathroom was ok and both had a reasonable size. But the view... the view from my room was amazing! We spent hours on the balcony just watching the sea...

The breakfast was good, the dinner was very good.

  • Stayed: October 2012, traveled with friends
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1  Thank JessiR90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded November 13, 2012

Thank you for your positive feedback -and we agree wholeheartedly - our sea views are a unique experience. Thank you for staying with us and we hope to see you back at The Point Hotel soon.
With Kind Regards
Chantel Edwards-Klose
Marketing Manager

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Reviewed November 8, 2012

This is listed as a 4-star hotel but falls far short of that in my opinion. The linen and towels were worn out and the bathroom didn’t even have washcloths. The hotel has a great view but is in dire need of a renovation or a downgrade to 3-stars. If you are happy staying at a 3-star hotel with great views then this hotel fits the bill -- it's priced OK for 3-stars. We were there on a dark, rainy day so the view and terrace couldn't compensate for the run down state of the room and common areas.

  • Stayed: October 2012, traveled as a couple
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Thank Eva H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded November 13, 2012

Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. You will be pleased to note that The Point Hotel is in the process of refurbishing our rooms and we look forward to your return visit to experience our new and improved facilities.
Kind Regards
Chantel Edwards-Klose
Marketing Manager

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Reviewed October 29, 2012

Memorable place to stay located on edge of south africa.
Would love to stay here again and again and again.
Sea facing rooms with balcony amazing view.
The staff is also too helpful we asked to arrange for shark cage diving they arranged all with there own with drop and pick up facility.
Even the food served was fabulous.
If visiting Mossel Bay one should not miss this hotel it itself is one place to visit.

  • Stayed: October 2012
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Thank Marinerprvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded October 31, 2012

Thank you for your positive feedback on The Point Hotel! We are always thrilled to hear that our staff contributed towards making a guest's stay a happy one! Our views at The Point Hotel are incredible and Mossel Bay has such a wide range of activities - we look forward to hosting you here again.
with kind regards
Chantel Edwards-Klose

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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