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All reviewson the rockssea facing roomlight housevisited this hotelindian oceantop floorexcellent locationsouth africastunning viewsa lovely staydolphins
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Reviewed October 11, 2012

This offered so much and undelivered. Recommended by parents who had stayed here before, the views from the room were amazing but then it started going downhill. There were bugs in the lamp in the bathroom, the UHT milk provided with the tea and coffee was off - we asked for a jug of fresh milk in the end, and the food in the restaurant was not good. My boyfriend and I both chose the mussels which came with a gloopy sauce and there were cold with a film of something on top and were sent back. Total contrast to my parents meal who had cobb, and it was well presented and delicious. Needless to say, I felt extremely rough the following day and avoided the hotel food for the rest of the stay. Hopefully a one off experience but it hasn't left a good impression.

  • Stayed: October 2012, traveled with family
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Thank SAMR0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded November 13, 2012

Thank you for your comments received. The problems you experienced have been investigated and addressed. We aim to have high service levels and offer warm hospitality to all of our guests - feedback received allows us to pinpoint those areas we need to improve on.
Kind Regards
Chantel Edwards-Klose
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2012

Can recommend this hotel to all! This was an amazing few days. The hotel is absolutely ON THE rocks and the room service menus was awesome. (Perhaps the best that we have ever had). So much so that we just relaxed listened to the ocean and ordered room service. Everything was perfect and we will return every year.
Thanks to the owner and the lovely personnel we thoroughly enjoyed our stay.

Room Tip: You need to stay a few days to truly enjoy and relax!
  • Stayed: September 2012, traveled with family
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Thank Maxie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded October 22, 2012

We are thrilled that you selected The Point Hotel and Mossel Bay as your honeymoon destination! We look forward to creating many happy memories for you and your family.
with kind regards
Chantel Edwards-Klose
Marketing Manager

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Reviewed July 17, 2012

This biggish hotel is good for a stop over between Cape Town and Port Elizabeth or for a stay to visit the local towns close by. It would be nicer in summer, we visited in winter. Rooms are comfortable, beds are only double or single. Stunning views.

Room Tip: All rooms have a lovely view, choose one with a balcony.
  • Stayed: July 2012, traveled with family
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Thank travelbabe40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded September 26, 2012

Thank you so much for your positive feedback on our hotel and service levels We agree with you that the views are spectacular and invite you back to enjoy our newly refurbished restaurant as well as our updated rooms. We hope to see you at The Point Hotel again.
Kind Regards
Chantel Edwards-Klose
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2012

Enjoyed the view and the best part was opening the sliding door at night and falling asleep to the sound of the waves crashing on the rocks. Service was good

  • Stayed: June 2012, traveled on business
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Thank Marco J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded September 26, 2012

Thank you so much for your positive feedback on our hotel and service levels. The sound of the waves crashing against the rocks always a winner at The Point Hotel. We hope to see you at The Point Hotel again.
Kind Regards
Chantel Edwards-Klose
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2012

Monica,Leon,Lorraine & Charissa Bartmann friends and family from JHB Roodepoort area:
We were at the Point Hotel and Mosselbay for the 1st time ever for a wedding and stayed for
3 days. The Hotel location excellent, view excellent, staff now that i must admit better then the staff at the Table Bay hotel in Cape Town V & A. Neat, Friendly helpfull,make personal bookings for the geusts on request. We love the hotel and the area and the location.
The rooms beautiful sea views, neat and comfortable. we swam in the tidel pool it was amazing!
no pool needed here. We already booked 3 rooms for Dec 2012 for all our family to visit this stunning place. We will come back again and again everything is in walking distance and it is safe and the restuarants in the hotel and the area are all excellent. Well done to the Point Hotel and SOUTH AFRICA.

Room Tip: Higher floors; view;s to die for,- but all the rooms are good.
  • Stayed: April 2012, traveled with friends
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Thank Monica_B_12500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointHotelMosselBay, Public Relations Manager at The Point Hotel & Spa, responded to this reviewResponded September 26, 2012

Thank you to the Bartmann family for your positive feedback on our hotel and service levels. We look forward to hosting you at The Point Hotel in December and that you will enjoy the newly refurbished restaurant and updated rooms.
Kind Regards
Chantel Edwards-Klose
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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