After travelling from Stellenbosch, our party comprised of two couples, were excited to be welcomed into, what appeared from the web, a lovely stop over however we were met with anything BUT a warm welcome. Not only was our booking "lost" and our quoted price increased beyond our budget but the lady welcoming us was absolutely rude, severely unapologetic and frankly unprofessional. Although we are students that have just graduated it is an embarrassment and insult to be treated like children when offered mattress's on the floor as a solution to obesa lodges mistake! furthermore the picture on the web and 'story' of what to expect are grossly misleading. we will certainly make an effort to deter any fellow friends (of which there are many) traveling through graaf reinet to rather opt for a far nicer stay at somerset stables as obesa lodge is disappointing, dismal and overpriced. it is unfortunate above all else that the management did not handle the situation better as that would have greatly changed our overall experience in the lovely Graaf- Reinet.
- Official Description (provided by the hotel):
- The inspiration for the name OBESA LODGE comes from the Euphorbia Obesa, commonly known as the 'African Hut'. Obesa Lodge is a colorful complex and offers affordable 'value for money' accommodation to large groups, families, couples or the single tourist. Travellers can choose between Self-catering units and family cottages OR Budget Twin rooms with bathrooms with the option of a full English breakfast delivered to their doors. The self-catering units and rooms are decorated according to various themes e.G. Sundowner, Spring Breeze, Tutti Frutti and Mellow. The Lodge is surrounded by beautiful gardens, complete with free Wi-Fi, swimming pool, braai areas and safe off-street parking with remote controlled gates. Credit cards are accepted (Visa, Master and Diners). The Obesa Cactus and Succulent Garden is situated opposite Obesa Lodge - one of the twelve most spectacular cactus and succulent gardens in the world. ... more less
- Reservation Options:
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- Also Known As:
- Obesa Hotel Graaff-Reinet