Hotel was unable to honor our reservation for a triple room because the previous guest had not checked out. They discounted a single and a double so the total was near the original price. Staff friendly and efficient... though not quite as warm as staff we had been encountering in various Ugandan lodges and hotels. Rooms were medium sized, but comfortable with nice bathrooms. Good ventilation requires leaving the balcony door open and given the middle of town location, it was a bit noisy. But, hey this is Africa and we slept well! Meals were modestly expensive (once again, compared to Uganda), but tasty. Breakfast was included and quite good. Especially good African Tea. We needed some help arranging bus travel to Kigali and the front desk undertook to get us the schedule and tickets. Then a group of staff insisted on carrying our numerous bags to the bus station, about a block away. They did not seem to expect a tip and waved me off. Overall a good value and better-than-average East African hotel experience.
Ruhengeri is a most interesting town to walk around and just experience.
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- Also Known As:
- Virunga Hotel Rwanda/Ruhengeri