The welcome was warm after a 3 hour winding journey from Kigali. The hotel is on the banks of Lake Kivu with a lovely private strech of beach. The pool overlooks the lake and the restaurant is pool side. The rooms were nice but with old TVs and limited channels. The food is excellent and they had a huge buffet breakfast which was included in the rate. The trip to view the gorillas was an hour's drive away, so one has to leave very early in the morning. Overall this hotel was a very nice experience.