We loved every bit of our stay.The hotel is beautiful,clean rooms.Large swimming pool and access to private beach.The food with daily themes and variety was so tasty.Daily evening entertainment and the staff were very helpful and caring to make sure our stay was pleasant.
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Absolutely beautiful resort, very well kept and clean, activities for everyone available such as water aerobics and amazing evening shows.
Thank you to everyone for making it so carefree and so relaxing for all of us. Every (minimal) issue was sorted out extremely fast. I can not fault it honestly speaking. But most of all I wanted to thank all of the staff, especially Issa, Esther, Khamis (Gaga) and Ishmael and the rest of the animation team, literally all of the chefs and servers and Chief Chef, to all of the receptionists and last but not least the manager Thomas! Thank you all for making us feel at home and relating to us on a personal level and that’s something you can not provide training for, it’s all based on character and friendliness which you all have a lot of.
We have all left feeling like we are part of the family. We will definitely visit again.
We miss you all.
Fifi :)
hated the experience at the hotel. Food is bad, service is poor, AC does not work in the room, location is not so good as well.meals come without drinks unless you pay separately for it on half board.
do not recommend it to anyone. Shear waste of money.
Honestly regretting my decision to book this crappy hotel Holiday ruined. Fridge not working, beds uncomfortable, phone not working, AC not functional. Am sitting in the room with technicians trying to fix stuff
Aboslutley horrible and a waste of Money.
My hubby took me for my birthday weekend gateway and our stay for the weekend was nothing short of exceptional..From the amazing customer service we received to the sumptuous meals to the clean lovely room we got..they exceeded our expectations. Harriet and Emmanuel the receptionist, Yusuf the restaurant supervisor,Adam the bar man and our everyday waiter at the restaurant Kelvin..We are entirely greatful for the lovely stay and great customer service you accorded us. We shall definitely be back. Thank you..Njeri...
Beautiful and clean and excellent food .
Lots of variety of meat delicacies.
Fish served there was too good..
Staff are very friendly .
Wish they would keep special discounted rates for All Inclusive on soft drinks.
We are regular/ repeat customers.
Dear Guest,
Thank you very much for taking time to write a review about your recent stay with us.
The General Manager and the entire Team are pleased that you had an enjoyable and memorable experience.
I am glad you took the opportunity to enjoy both and appreciate your positive feedback on your experience.
I have shared your comments on the food with The Chef and his Team and they equally pleased that you enjoyed the vast menus.
I have also taken note of your request for discounted rates on All Inclusive being the fact that you are our repeat guests and please do kindly contact our General Manager directly for your future bookings.
I take this opportunity to wish you and your family a peaceful and prosperous 2020 and look forward to your next visit.
With my best regards,
Thomas
Front Office Manager
