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Reviewed May 8, 2017

Good hosting but the rooms need an upgrade especially the bathrooms.
Consider adding a better variety for the bed and breakfast option. The kitchen seemed to run out pretty fast or were not adequately prepared.

Stayed: April 2017, traveled with friends
Review collected in partnership with this hotel
Thank suezzett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holawo, Owner at Shammah Hotel Kisumu, responded to this reviewResponded May 9, 2017

Thank you very much for your feed back. We have upgraded our rooms to ensure that you have a better experience while you stay at Shammah. Our meals variety and availability have been improved as well. We appreciate your feedback and encourage you to keep it up so that Shammah may continue to grow and improve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2015 via mobile

This manager and a lady receptionist plus the guy I charge of the dinning room were exceptional , was in a situation where my card failed but they treated me really well. I will be back for sure loved the ambience , they only need to add the Parking size but all the rest was super

Stayed: July 2015, traveled on business
Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holawo, Owner at Shammah Hotel Kisumu, responded to this reviewResponded May 4, 2017

Thank you for your amazing review. We highly appreciate feedback from all our guests as we strive to maintain our great services at Shammah Hotel Kisumu. Thank you and welcome back!

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Reviewed March 28, 2015

Quite jovial staff who enjoy their jobs and willing to help out especially the lady manager and the restaurant supervisor.
Clean rooms especailly beddings
Located at the heart of milimani.......very calm area

Room Tip: 2nd floor has best wifi access
  • Stayed: March 2015, traveled on business
    • Value
    • Location
    • Service
1  Thank Ted O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holawo, Owner at Shammah Hotel Kisumu, responded to this reviewResponded May 5, 2017

Thank you for the encouragement and positive feedback. Our staff are committed to providing the best quality of service through out your stay! Welcome back

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.