My wife and I was travelling with our 5 year old daughter, our adult disabled son and my 80 plus year old grandparents. When making the reservations, Jennifer went above and beyond ensuring our rooms were on the first floor and had a roll in shower in an ADA room. She was wonderful!
We arrived a 1220 A.M. to discover our room though listed as ADA accessible, had a standard toilet and was filthy. The wallpaper was falling off the wall and where one of the seams had split, it appeared have mold growing on the wall. While sitting on the bed, you could see a ring of black slime around the lip of the sink. The office chair was missing the arm pads leaving the hard plastic with holes exposed.
The desk clerk was helpful and moved us to an adjoining room which was just as dirty but had an ADA toilet. I refused to allow the children to use the shower due to the mold growing in the grout and the 4 inches of soap scum built up on the lower shower walls.
I showed my concerns to Jennifer and the housekeeping manager. Both apologized profusely but Jennifer was only able to remove 10 dollars from my bill.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Booking.com, Hotels.com, Hotwire, Travelocity, getaroom.com and HotelQuickly so you can book your Baymont Inn & Suites Jonesboro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Baymont Inn Jonesboro