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“So helpful!”

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Candlewood Suites Jonesboro
Ranked #6 of 19 Hotels in Jonesboro
Aurora, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“So helpful!”
Reviewed April 30, 2014

We had an issue with another hotel that had overbooked and sold our room before we got to their hotel. They sent us on our way with no help whatsoever .... We went to Candlewood Suites and found a really helpful concierge! We were able to book their last available room, and we weren't price gouged for coming in off the street & booking at the desk. It was an incredible value, and I was so thankful to have a nice, clean room to stay in. The hotel itself is nice - they have a room that sells some snacks, drinks, and there was some medicine and other toiletries if you needed them. No complaints here!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kristen127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randell W, Front Office Manager at Candlewood Suites Jonesboro, responded to this review, May 1, 2014
Thank you for your feedback, we do strive to provide our guest the best value and accomodations when staying with us and are glad that we met your expectations. Thank you for choosing Candlewood Suites and we hope to see you again the next time you are in the Jonesboro Area!
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54 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 29, 2014

This is the second time we have stayed at Candlewood Suites Jonesboro. Great facilities and modern clean rooms. Room service only weekly but that suited us fine. Room not large but has everything you need.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rocknroller_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randell W, Front Office Manager at Candlewood Suites Jonesboro, responded to this review, April 30, 2014
Thank you kindly for your positive feedback. We at Candlewood Suites are glad that we were able to fully accomodate you during your recent stay and look forward to seeing you during your next visit to the Jonesboro area. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timbo, Arkansas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 19, 2014

We stayed here for a vacation, a little romantic getaway, and I am so glad we did! We got the suite which had a kitchen with all cooking utensils included. It was very quiet, no noises from outside or the rooms next to us. Our bed was very comfortable and the towels are way nicer than what you get anywhere else. We plan on staying there again soon.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amber h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siddika K, asst at Candlewood Suites Jonesboro, responded to this review, April 24, 2014
So glad that your "get away" was an enjoyable one. Please come again
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Mountain View, Arkansas
1 review
Reviewed April 19, 2014

rooms are clean n staff was very friendly nice location with bunch of restaurants n very comfortable beds towels were good like the fitness center n free laundry on each floor love it. The suites room were excelent with sofa bed staff was friendly.

Room Tip: corner suites are larger n sunny
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jade c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siddika K, asst at Candlewood Suites Jonesboro, responded to this review, April 24, 2014
Thank you for your nice remarks and we look forward to seeing you again.
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Florence, Alabama
1 review
Reviewed January 13, 2014

booked a non smoking suite with a confirmation # but was told when I got there I had no reservation.they said they would put us in the handicap non smoking suite(lie). we were put in a smoking suite on the fourth floor(the handicap suite is on the first floor and has a handicap non smoking sign on it).when we complained about the smell,we were told the room was non smoking but some handicap person before us had smoked in the room(lie).the room had no toilet paper in it and the sofa bed had wrinkled sheets on it that looked slept on previously.will not be going back.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhunter2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review, January 28, 2014
Dear Dhunter2014,

First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back in the area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Prosper, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 28, 2013 via mobile

We stayed at this hotel for two reasons...there are not any full service hotels in Jonesboro and we needed a pet friendly place. The hotel is two years old. The staff is great and so are the large surprisingly plush towels.
The only negative is that the bed in our suite was a little small.

Stayed November 2013, traveled with family
Helpful?
1 Thank Rmoody36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siddika K, asst at Candlewood Suites Jonesboro, responded to this review, April 24, 2014
Thank you for staying with us and your nice comments. we appreciate them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 27, 2013

sprung for the one bed room suite and we were glad we did. The main room has effeciency kitchen and a peninsula to serve as desk and table. The sofa is a sleeper and typically hard and uncomfortable. The bed was surprisingly sleepable and the room has good light blocking curtains. Two closet and even a panty in the kitchen. Free use of washer and dryer is a very nice bonus. WAY better than the Extended stay of American. Room was quiet with little or no noise from hall or room next door. Hallways do not get vacuumed often and the floors in the elevator are messy. But, it is pet friendly (for a fee) and there is enough grassy area for furry people to relieve themselves, but bring your own potty bags because there are never any in th dispenser. Very close to hospital and lots of dining. about 1.5 miles from Turtle Creek Mall.

Room Tip: One king size beds available. They are double or queen. Dinner ware, glassware, pots and pans, etc...
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytraveler793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siddika K, Manager at Candlewood Suites Jonesboro, responded to this review, October 31, 2013
Thank you for your review, we want our guests to be as comfortable as possible and enjoy their stay with us. Thank you for bringing it our attention about pet waste bags and I assure you the proper attention will be given to that issue.

Thank you again for choosing Candlewood Suites
April Worley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Jonesboro

Property: Candlewood Suites Jonesboro
Address: 2906 Kazi St, Jonesboro, AR 72401-7341
Phone Number:
Location: United States > Arkansas > Jonesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in Jonesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Jonesboro 2.5*
Number of rooms: 74
Reservation Options:
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