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“Well-run, excellent hotel”

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Fairfield Inn & Suites Jonesboro
Ranked #2 of 19 Hotels in Jonesboro
Certificate of Excellence
Reviewed December 27, 2012

OK. It's a Fairfield Inn. My expectations were not that great. I was blown away with how nice everything was. Clean everywhere. Comfortable bed (a must if you want an Excellent rating). Good breakfast. Nice staff people.

Way better value than many other, more expensive hotels I have stayed in. I'll stay here again on my next trip to Jonesboro.

  • Stayed: December 2012, traveled on business
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1  Thank tcobett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce O, General Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded February 23, 2013

This was a wonderful review, and we are thrilled you had a pleasant experience while staying with us. My entire staff and I really love the fact that we work at a hotel that can provide our guests with such a restful nights sleep. Our beds are top notch, and I'm so happy you enjoyed it. We work very hard to provide excellent customer service and to ensure our entire facility is extremely clean when our guests walk through our doors. Thank you again!

Sincerely,

Bryce Overman
General Manager

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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130 - 136 of 187 reviews

Reviewed December 19, 2012 via mobile

I stay in hotels 200 nights a year, many of them Fairfield Inns. This was truly one of the best- if not the best- Fairfield inn I have stayed in. They have a managers reception for guests similar to the Residence Inn, Staybridge Suites, or Homewood Suites (depending on your chain), a breakfast much better than most standard Fairfields, including hot cooked eggs and bacon buffet style the morning I was there. The rooms and lobby were very clean, the staff was wonderful, and the location is ideal. For its class of hotel it couldmt be better than this!

  • Stayed: December 2012
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Thank sean_hansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, General Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded January 25, 2013

Thank you for your stay and your wonderful review! Our managers reception and hot complimentary breakfast are just a couple of our best amenities and I'm so glad you enjoyed both. We are always looking for new, fresh ways to enhance our managers reception. Hopefully next time you stay with us, the breakfast and recpetion will be even better!

Sincerely,

Bryce Overman
General Manager

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2012

Stay in lots of Fairfield Inns. This might be the best one ever. High recommendation here. It's the best in Jonesboro! Room was great. Lobby was super. Staff was excellent too. Did not try the breakfast but it smelled good!

Stayed: November 2012, traveled on business
1  Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, General Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded January 25, 2013

Thank you for your great review. I can assure you, our breakfast is wonderful! We include hot items such as sausage, biscuits, gravy, ect. as well as pastries, yogurt, bagels - just to name a few. I will let our staff know you appreciated their service. They do a wonderful job at making every guest feel welcome from when they enter the lobby to when they check out. Thanks again for this wonderful review.

Sincerely,

Bryce Overman
General Manager

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

I would have given a 5 rating had the decor been to my taste and had there been a restaurant within walking distance. This is a very nice hotel and should be for the price. The decor was nice but very green and too eccentric for my taste, but this should not deter others, I just prefer a more subtle setting. The breakfast was great, so were all other amenities. I would stay again, great place for family and/or multiple night stays.

  • Stayed: October 2012, traveled on business
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1  Thank Hzgmech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, General Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded January 25, 2013

Thanks for your great feedback! Our decor is definitely bright and cheery. I understand everyones tastes are different, but it seems our amenities made up for it. Our front desk staff would be happy to recommend more accomodating options to you for restaraunts. Alot of our local restaraunts will deliver right to your room! Also, Monday through Wednesday we do a managers recpeption where we serve complimentary hors d'oeuvres and beverages. Thanks again and we hope to see you soon!

Sincerely,

Bryce Overman
General Manager

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2012

I stayed at this hotel twice in two weeks due to business. Both stays were excellent. The rooms were clean and ready when I checked in. The staff is friendly. The executive suites are very nice -the extra square footage makes you feel at home.

The free breakfast is good - the waffle maker was my favorite part! When in Northeast Arkansas, I will definitely stay here.

  • Stayed: October 2012, traveled on business
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1  Thank RBrockman33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

Our daughter attends AState and we stay here when we go to visit her. The rooms are so brightly decorated and comfortable. The staff is always friendly and the breakfast is always great. Great location.

  • Stayed: August 2012
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1  Thank Mommaspecial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded January 25, 2013

We are so thrilled you chose to share your pleasant experience at our hotel. We take a lot of pride in the level of service we give our guests. The breakfast is such a good opportunity for us to connect with our guests and make sure everything is going great with your stay. We hope you choose to stay with us in the future. Thank you!

Sincerely,
Property Management Team

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Very nice hotel. Nice decor, roomy, clean, comfy bed, great breakfast, easy check in and check out. Friendly staff. We ended up staying here again on our way back home we liked it so much. Would stay again.

  • Stayed: September 2012, traveled as a couple
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1  Thank brookealu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann C, Manager at Fairfield Inn & Suites Jonesboro, responded to this reviewResponded January 25, 2013

We are so pleased that you loved your stay so much you chose to stay with us a second time. It really is repeat guests that let us know that we are being consistent in our service and cleanliness. We hope to see you a third time!

Sincerely,

Property Management Team

Fairfield Inn & Suites by Marriot Jonesboro
Marriott Platinum Award Winner 2010 and 2011
3408 Access Road
Jonesboro, Arkansas 72401

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Jonesboro

Address: 3408 Access Rd, Hwy 63 & Red Wolf Blvd - Exit 42, Jonesboro, AR 72401-7314
Phone Number:
Location: United States > Arkansas > Jonesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 19 Hotels in Jonesboro
Price Range: $110 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jonesboro 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Southern hospitality is combined with modern comforts and new technologies to create the highest quality standard in guest rooms, and a friendly knowledgeable staff that is always available.The Fairfield Inn & Suites Jonesboro stands true to a promise of making guests feel welcome, and providing superior service for both business and leisure travelers. This still new Jonesboro hotel is easy to find, and convenient to the major businesses and playing fields famous to the local area.Our entire team is dedicated in ensuring guests of the Fairfield Inn & Suites feel appreciated by offering complimentary amenities, efficient service, and outstanding cleanliness. Experience what our staff has done to make your next stay in Jonesboro comfortable and productive. Marriott is known for quality, and Fairfield Inn & Suites Jonesboro keeps that expectation by living by our promise. ... more   less 
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