We stayed in this hotel on our way to the Moremi game reserve rooms 101 and 103. The entrance to the hotel from the road is so narrow only one car can either enter or exit at a time. Would advise then to demolish the flower pot on the right( as you come into the hotel). Safety first then you can decorate as much as you want.
The reception area is modest , nothing to write home about. Small crammed. The reception staff were ok not exceptional. Check in was difficult as they could not give us adjacent rooms with my kids. We requested a rate with no breakfast ie bed only but it was flatly refused. They only do bed and breakfast not bed only...we wanted to leave by 0530am ( buffet breakfast would not have started. We were told breakfast would be packed for us.. presumably prepared the night before. Needless to say we through the stale sandwiches and eggs away.
Checkout in the morning was a nightmare. There was no network so the lady could not help me quicker. Imagine having a team of tourist in a tour van waiting for you and an inept receptionist. I had to look for a receipt I had made through luggage to speed the process. Bad bad bad for your reputation.
The rooms themselves are outdated. They gave us khaki towel, I know they will claim they were beige. I am used to hotels with crisp white towels. The rooms are small with lots of Mosquitos. Insect repellant is a must for your stay. The gardens did not look nice. Lawns not well manicured, shrubs not trimmed and poorly lit . You should take a leaf from your sister hotels in Gaborone or Francistown.
The thing that killed it for me was no wifi. No wifi in the rooms only at the restaurant. How can they hope to attract the morden business people without these basics nowadays.
- Official Description (provided by the hotel):
- Located on the banks of the Thamakalane River, Cresta Riley’s offers any visitor to Maun a warm welcome in true African style. Facilities include modern conference rooms, comfortably stylish accommodation and a feast of fine dining. Situated at the gateway to the Okavango Delta, there are also several tours and safaris available to Savuti, Moremi or the Chobe National Park. Made for the traveller who loves nature and adventure as much as unparalleled comfort. ... more less
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