We booked into this hotel for two nights on 30-31 December 2012, paid 2.5 months in advance in full to find out that the hotel was closed and there is no other hotel at Ouvea! Luckily, we tried to call the Hotel to arrange for airport pick up before flying out there. We were at Mare and the staff at Nengone Hotel tried to call the hotel but there was no answer. Then, we contacted the third party company whom we booked the hotel through who told us that the Hotel is closed as they couldn't finish their renovation on schedule! They even told us the condition to stay over NYE is to have an expensive banquet at their hotel which we agreed. I was quite in shock and grateful that we did try to contact this hotel and at least didn't fly out to Ouvea to be stranded in that island without any other hotel.
It is very disappointing to say the least as we had to change our plans in the last minute and have to forgo our air tickets. Hopefully, Air Caledonie will refund us our ticket prices which we are still waiting on.More