Room prices were far too expansive - a rip off in fact as are the food prices in the restaurant.
The restaurant service can be appallingly slow and I had to wait over an hour for dinner on two occasions. Other guests had similar complains and several long term guests (staying over 3 months) were turfed out of their rooms for short stay incoming guests.
The place is run down with rusty tin shacks in evidence within the hotel confines.The staff burn rubbish in some incinerators within the hotel grounds and so the stench of burning plastic bags often fills the air. When it rains the stench of sewage can be over powering.
The electricity supply in Munda is unreliable, as is the hotel generator, a wheezing asthmatic old relic which makes a helluva din which can be heard all over the hotel and which is an effective sleep preventer. The water supply can be problematic and other guests told me that this was an on going problem which hasn't been fixed for years
Mosquitos in the rooms are a problem and on complaining I as told to "go and buy some Mosquito spray from the hotel shop"
The staff are friendly but hopelessly inefficient and badly led and managed.
The place needs rebuilding and a fresh approach to management and customer care installed.
The location is idyllic, however, and the islanders are generally easy going and friendly. There is nothing at all in the town, except that there is a new cafe called the Leaf House cafe which has superb food with prompt service at realistic and reasonable prices.
- Also Known As:
- Agnes Lodge Solomon Islands/Munda