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“Friendly place”

Dinwoodie Lodge Hotel
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Dinwoodie Lodge Hotel
Fareham, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly place”
Reviewed November 6, 2013

We booked this hotel for one night whilst travelling in Scotland for business. Must admit we arrived in the dark and it was not easy to see if we had arrived at a hotel or a private house. It was pouring with rain and the pot holed car park was a slight challenge in the conditions.
If you are looking for an immaculate modern hotel then it's not for you but if you are after a homely welcoming place to stay that this is it. The staff were very welcoming, the food both in the evening and breakfast was great.
Whilst we are not particulary large people - hubby is over 6ft and I am 5ft 8 we did find the double bed a little small and keep fighting for the duvet so our nights sleep was not fantastic. There was however a single bed in the room which we could have used but didn't.
Would I stay again - Yes as the hospitality was brilliant

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YvonneH05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
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English first
Exeter, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 24, 2013

I travelled up from Devon in my ageing Hilux first weekend in October on way to visit family in Lochaber. Usually stop at Anandale when have the family but as I was on my own I was after something more homely. Found it! I had an excellent rare steak, superb breakfast and had good dog walks nearby for the dogs (and I) to stretch our legs after the drive up and before the final leg. Will definitely stop again on my way to and from the West Highlands.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 388FMcL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 6 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 20, 2013

We booked this 'hotel' for two overnight stays when traveling to and from the Highlands.
When we first arrived we actually drove past it, as we thought it was an old house that had seen better days but we soon realised that it had to be the Dinwoodie as there was nothing else there!
We drove up the pot-holed car park and booked in.
Up to our room which was a large room with a small bathroom/toilet at the front of the hotel. The windows are single-glazed sash windows, which do not help in retaining the heat from the single small electric heater provided (no central heating on). The low sash window in the bathroom/toilet did not have any curtains or net, so in order to have some privacy it was necessary to close the ill-fitting shutters and hang a towel across the remaining gap.
The hotel is situated right alongside the motorway and so with single-glazed windows there is a constant source of traffic noise, fortunately this did not stop us from sleeping but for a light sleeper it definitely would.
However the room was adequate for an overnight stop.
The Manager seemed to have a habit of making some odd comments, mostly mocking the guests and which made my wife feel 'uncomfortable'. For example when we came down for breakfast in the morning another couple came to the dining room and sat at the nearest table to the door - they were promptly ridiculed by the Manager as being "not with it this morning", and who then made a totally unnecessary scene complaining about them not being observant enough to know where he expected them to sit!
Understandably they looked very embarrassed, we too were embarrassed by this poor example of customer service skills and downright bad manners.
This happened to us on our return trip, we came down for breakfast and sat at a table clearly set for two and in no way 'identifiable' as to who or what it was set or not set for.
The same sort of remarks were forthcoming, "not with it this morning then", "can't sit at the right table", "obvious where the jam was wasn't it".
Look if you are so obsessed by where guests sit, tell them in advance or put their room number on the table ... don't ridicule them ... the clue is in the title "GUESTS"!
There is a reasonable menu for evening meals and a good breakfast menu, I've had better than the warm liver and bacon 'casserole' but the breakfast bacon was good.
Dinwoodie Lodge Hotel is run down on the outside but basic and adequate on the inside, it would be acceptable for an overnight stay if the Manager took a course on civility to guests.

Room Tip: If you are troubled by traffic noise, then ask to not have a room at the front. If you are troubled...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oldbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinwoodielodge, Owner at Dinwoodie Lodge Hotel, responded to this review, April 7, 2014
Unfortunately none of this chaps views were disclosed during his stay.
Were he to have done so, remedial action could have been taken.
This review is mainly based on the first stay, so we wonder if it was that bad, why they came back!?
To answer some points:
We are a listed building and are only allowed single glazed sash windows.
The ill fitting bathroom shutters are an original feature and fit the window perfectly, there is no gap.
The review states that for breakfast they 'sat at a table in no way identifiable as to who or what it was set for' ;
Lets just say there were only five tables in the Restaurant, only two set up for two people, and only one with everything required of a breakfast setting.
Upon sitting at the opposite table i merely moved all the crockery, jams milk and menus to the guests table, i did not make a big fuss, or ask them to move.
Instead i merely make a joke about the guests 'not being with it' and theremore ignoring a breakfast table two feet away because it was early on a Sunday morning.
'ridicule' 'bad manners' ?

Steve c
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weybridge, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 6, 2013

We stayed one night on the way to the highlands,

The staff were friendly and welcoming

we had an evening meal which was very nice, but the breakfast was, well, how do i put this ? 10* A superb meal (including Haggis) to set you up for the day.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trevor W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 24, 2013

The butcher had been :)
The steak was good and the steak and ale pie is highly recommended The breakfast was a good start to our long journey.
We stayed here for 1 night on the way to the highlands. The bedroom was clean, but could do with a redecoration. The whole place is stuck in the 80's. There was an old water stain on the ceiling and the shower sealant needs to be replaced or cleaned properly in the bathroom.
We got a reduced price from Trivago, which made our stay ok.

Room Tip: don't take the room next to the pub toilet
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank moonshayde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 11, 2013

Was visiting this area and was recommended this place for lunch last Sunday.. Was very quiet and we asked if they were serving lunch. A gentlemen asked us what we wanted to drink and said to take a seat anywhere and someone would bring us the menu. We took our drinks to the table and a pleasant girl brought us the menus which looked to have a good choice. We ordered 2 starters and I ordered roast beef and my husband ordered steak pie. When I came back from the toilet the menus were back on the table and my husband said there was a problem that the butcher hadn't brought the meat and we had to reorder. I thought he was joking but turned out he wasn't. I understand this could happen but we should have been told before we sat down and asked what drinks we wanted. Even the girl who served us didn't know until our order was put in. We cancelled our starters and left with the gentleman's comment "so it's steak pie and roast beef or nothing". Lesson if going there ask if the butcher has been before you sit down. We certainly will not be back.

Stayed August 2013, traveled as a couple
Helpful?
2 Thank 2benny7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shropshire
Level 6 Contributor
119 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 19, 2013

Well we were staying at the Days Inn on Motorway nearby and we were recommended to pop along to this hotel for a meal instead of just opting for a burger. The Dinwoodie is set back from the road, and although you'll be told you can't miss it - you can you know! But make sure you don't because its well worth a visit - the food and ambience were very good and for this reason we returned two weeks later when we were back in the area. The steaks were just stunning and I haven't tasted such a steak in a while. We sat in the conservatory and ate and watched the sun go down over the countryside. A great end to the day. Make sure to pop in if you can. Its obviously popular with the locals too, always a good sign.

Room Tip: We didn't sleep there, we just ate in the restaurant. Sorry
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank charlie46Shropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dinwoodie Lodge Hotel

Property: Dinwoodie Lodge Hotel
Address: Johnstonebridge, Johnstonebridge DG11 2SL, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Johnstonebridge
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Johnstonebridg...
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Grade B listed Victorian Hunting Lodge.6 En-Suite bedrooms, Restaurant & Bar.Extensive locally sourced menu, daily specials and diet conscious dishes.Open seven nights.Ideal base for touring Dunfriesshire & the Borders, Glasgow less than an hour away.Also handy for shooting, fishing and walking.Guest requirements met including late breakfasts, packed lunches, drying facilities etc. ... more   less 

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