We stayed here for 4 nights on a family holiday in August. This was our second visit to the park and I felt that the service standards have deteriorated since 2008. The park is still wonderful and the game viewing and game drives were outstanding. The chalets were very nicely laid out and comfortable however we were told there were no keys, however on pressing the matter we were given keys to use. The manner in which this was handled was embarassing for the establishment and I hope they will note the sadly recurring trend of disatisfaction with the staff service as this was and could be again a first class place to stay.
- Also Known As:
- Hilltop Camp Hotel Hluhluwe Game Reserve