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“Overrated Living on reputation before wilderness holdings limited went public two years ago” 3 of 5 bubbles
Review of Wilderness Safaris Mombo Camp

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Wilderness Safaris Mombo Camp
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Overrated Living on reputation before wilderness holdings limited went public two years ago”
3 of 5 bubbles Reviewed April 22, 2014

While the service was caring it was not consistent and never anticipated needs
The tented room is dilapidated and needs an overhaul
There were so many ants in the room even on our bed !
Because of bugs and Mosquitos we had to eat our dinner in the dark
Pretty hard to not see what you are eating to enjoy it
While the staff worked hard to create a nice Easter brunch in the wilderness the food overall was not impressive or varied enough
The wild life was abundant but not many cats at all or any water buffalo or wild dogs which was a big disappointment
No wifi and no way to reach the staff at all unless there is a health emergency
We were out of touch with the world - the computer in the staff office was also very slow
Not great to be totally out of touch with family - while some might like the isolation in this day and age I think guests should have a choice
Not practical and a little scary at night when you can't leave your room - if you need anything good luck because it is not possible to get it until daylight
They have an emergency horn that may only be blown when there is a true medical emergency
On the plus side you are in the wilderness and it is a peaceful setting and you can be up close with hippos and elephants and hear the noises of the wild

For $4000 a night we expected much more and feel they did not deliver
Our guide was competent and and kind but not as highly motivated or enthusiastic as previous guides we experienced.

We had no toilet paper in the van and that should be checked by the guide each morning before we depart as well as whether he has coffee machinery for the sundowners

We do salute their efforts in conservation but .......
We are totally perplexed as to why this has been rated the top camp in the world
It is not deserving of this special

  • Stayed April 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Numism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Guest Relations Manager at Wilderness Safaris Mombo Camp, responded to this review, July 23, 2014
Dear Numism,

Thank you for taking the time in writing this review. we are sorry the experience did not live up to your expectations.

It has been a conscious decision of ours, for the foreseeable future, to refrain from providing internet and telephone access for guests at most of our safari camps/lodges. While a small number of camps/lodges do have internet access or mobile phone coverage (unavoidable due to either the physical location of the camp/lodge or signal being received from neighbouring countries and/or towns), we believe that the beauty of being away and surrounded by the wilderness, is the very fact that our guests are not in contact with the outside world. One key element to being out in the magnificence of the wilderness is the remoteness and inability to be disturbed by the inconveniences of modern communication.

We would like our guests to experience life changing journeys by using their senses and connecting in a real way with the environment around them – whether it is their travelling companions, fellow safari enthusiasts from around the globe, our staff working in the camps/lodges, the wildlife or the scenery. A Wilderness journey that changes how you view the world in general and the wild places of Africa in particular. Many of our guests respond very positively to the liberating feeling of not being contactable, involved in work or global affairs. Naturally, should there be a need to communicate or an emergency, the camps/lodges will assist with relaying messages – a process which we have handled successfully for years.

Should a guest bring a satellite phone with them on safari or find that a mobile phone signal can be received, we would request that the guidelines we have laid out below are respected as most people come on safari to “get away from it all”:
 Ring tones must be kept at a very low volume or preferably on silent/vibrate to avoid disturbing other guests or wildlife.
 Phones must only be used in the privacy of the room and not in any of the common areas such as the lounge/dining/bar areas or on any of the game drive vehicles whilst on activity.

Thank you again
The Team at Mombo
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211 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
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English first
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

We stayed in Mombo for 3 nights in March 2014. Combined on this trip and our prior trip, we visited 1 other premier camp (King's Pool) and 4 classic camps (Duba Plains, Tubu Tree, Duma Tau and Chitabe). I included Mombo in our itinerary this time for 2 reasons: 1. I really wanted to see rhinos, and 2. All the materials say that Mombo has the best game, so I wanted to see if it is true. Conclusion: We didn't see rhinos and the game viewing is good, but not extraordinary.

Regarding the rhinos, I was told on our first afternoon game drive that we couldn't go looking for them because the area where they are is far from camp and we could only go there in the morning. So that left only two opportunities to see them. The next day, we drove to that area, but unfortunately, our guide Tsile was very sceptical and kept telling us that we'll likely not find them because they are shy, not used to vehicles, run as soon as they hear the engine and many other excuses (contrary to our prior guide in Chitabe who was so upbeat and positive about looking for cheetahs that we found all the cheetahs in the concession before leaving that camp!) and Tsile was also constantly worried about getting stuck in water/mud (frankly he didn't look like he would be able to fix the jeep were it to happen). During our second full day, in order to increase our chances of finding the rhinos, we requested to stay in the bush all day (more on that a bit later) and one other jeep that morning spotted 3 rhinos far away and just their backs (didn't even get a chance to take a picture) and we all raced there, but the rhinos ran fast and far and even though we stayed for the rest of the day tracking them, we could find them. So if you are deciding whether to go to Mombo to see rhinos, I say save the money and go somewhere else.

We did see great game in Mombo, from leopards, to lions and many other animals, but the game is pretty scarce (once you see the leopards and lions who are usually within a short distance from the camp, you can drive for hours and see just birds).

The camp itself is beautiful, food is delicious and the tents are huge, but just not necessary or worth it. One thing that I was looking forward to that they had in King's Pool that they didn't have in Mombo was a private plunge pool in the tent. Mombo only has a sala. Also, the camp managers are not as friendly (in fact a bit snobby and pretentious I would say) as in the other camps we've visited and what really ticked me off was when we decided to spend the whole day in the bush and they sent us a brown bag lunch consisting of a sandwich and an apple!!!

It happened to us twice before that we stayed all day in the bush tracking animals, once in Duba Plains and once in Chitabe (both classic camps). In Duba Plains, they brought tables, chairs, white table cloth, glass plates, silverware and a whole brunch into the bush (experience we'll never forget), and in Chitabe, they brought beef stir fry, several salads, cheeses, crackers, fruit plates etc. More importantly, in both Duba Plains and Chitabe, it happened suddenly that we decided to stay in the bush and not come back because we were following animals. In Mombo, I asked the managers the day before (!), so they had enough time to plan/prepare! I was completely shocked that the camp that costs twice as much as the other camps and should correspondingly cater to the guests, can do that. We were driving back at 7 pm and I was completely starved (you can't really eat a lot at the 5:30 am breakfast). Don't get me wrong, I am not a spoiled, demanding person who needs things a certain way, but you can't help but company ones some of the camps amaze you in certain way that a camp that should be "above and beyond" is just plain cheap. I did find out later that they had lamb chops and other goodies for lunch in camp, but if you choose to spend the day in the bush, you end up paying the price.

One other thing that bothered me was that after I met our guide upon our arrival, I expressed concerns to Neil, one of the managers, that Tsile just wasn't the right fit for us (I was hoping a guide would be more upbeat, fun, energetic, fit and enthusiastic), but Neil just dismissed it by "you will be fine" and never even followed up after the game drive to ask me how it went.

I think Mombo is the type of camp that caters only to a certain clientele, but if you are going to Botswana to spend as much time as possible in the bush, see great animal action and have a guide who will be eager and enthusiastic to do it with you, save your $ and go somewhere else.

Room Tip: We stayed in tent No. 9, the furthest from the main lodge, and it was beautiful.
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  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank karobu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Guest Relations Manager at Wilderness Safaris Mombo Camp, responded to this review, August 27, 2014
Dear karobu1,

We are sorry to see that Mombo did not live up to your expectations.

We have been informed that your concerns were addressed between your Agent and Wilderness Safaris Operations Managers in Botswana and we hope that an amicable means was met. If however, this is not the case please can you contact our Customer Care team and we will readdress your this for you.

Kind regards
Wilderness Safaris Customer Care Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

Went as a couple to Mombo where we arrived to find three elephants eating on the walkway below our room! Beautiful rooms looking out onto the meadow in the delta - always animals out there feeding. Early am game drive with great guide and so much to see. Lions locally resident, leopard, elephant in abundance, we saw over 90 bird species in three days, buffalo etc etc. Food great and lots of it!!!!!!! lunchtime nap and pm game drive and sundowner - what more could you want............
After dinner you are walked to your room because animals come into camp every night!

Room Tip: All good - Little Mombo is all on its own and great for a group
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Will H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Guest Relations Manager at Wilderness Safaris Mombo Camp, responded to this review, July 23, 2014
Dear Will H,

Thank you for your wonderful review.

Mombo Camp is located in the Mombo Concession, on the northern tip of Chief’s Island within the Moremi Game Reserve. The area boasts enormous concentrations of plains game and predators which begin virtually on Mombo’s decks, with the surrounding floodplains teeming with game year-round. Built under large, shady trees, Mombo’s nine spacious en-suite tents are raised two metres from the ground providing excellent views, with a long veranda, a sala and indoor and outdoor showers. The camp's main living, bar and dining areas are under thatch, while the boma adds traditional flavour to delicious dinners under the stars. There are two plunge pools in which to soak and a gym to work off the excellent food.

Thank you again
The Mombo Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new mexico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 14, 2014 via mobile

Just spent three nights at Mombo. Loved it all. Moss was our excellent guide. We saw buffalo, leopard, lion, hippo and assorted other game. Staff was very attentive and the accommodations are luxurious. It was a very special time in a very special place.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank sarahhannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Guest Relations Manager at Wilderness Safaris Mombo Camp, responded to this review, July 22, 2014
Dear Sarahhannah,

Thank you for your kind review. Mombo is situated on an island just off the north-western tip of Chief’s Island, and more or less in the centre of the Okavango Delta. The Mombo area supports an incredible diversity of mammals, birds, and plant life, due to the variety of habitats found here. Drier island areas have the acacia woodland or thornveld so typical of Chief’s Island, and these areas contrast with the wide open floodplains studded with wild date palm islands. Mombo has exclusive use of the area. This means that much of the wildlife has become extremely habituated to our presence and this allows for superb viewing and photographic opportunities.

Thank you again
The Mombo Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
81 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Mombo is one of three camps we visited while in Africa. It was very nicely appointed, clean and very comfortable. If we were not there during the summer it would have been almost perfect. The reason for the "almost" is because of one particular staff member who, in my humble opinion, needs an attitude adjustment. OK I'm over it.
The game at Mombo was unarguably the best of the 3 camps. It was spectacular. Our guide, Sifo, was wonderful. The food was great, the drinks plentiful. The staff, with one exception, was marvelous. Ips, Curtis, Doc, etc absolutely marvelous. We would not hesitate to go again, just not at the height of the HOT African summer.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zoeycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Guest Relations Manager at Wilderness Safaris Mombo Camp, responded to this review, July 22, 2014
Dear ZoeyCat,

Thank you for your kind review, we are thrilled that you had such amazing game drives during your stay. Twice daily game drives are the order of the day here. As Mombo is positioned within the Moremi Game Reserve we operate under the supervision of the Department of Wildlife and National Parks and as a result we are not permitted to walk in the Reserve. A gym and an extra pool area are available for the more energetic to enjoy.

With regards to your unfortunate experience with on of our staff members, please feel free to contact our Customer Care department and they will investigate this to the full extent and make sure that no other guests have the same problem.

Hope to hear from you
Thwe Mombo Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
176 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

Fantastic place. We have been to Singita which is more luxurious but Mombo beats it for service , game viewing and the overall experience. Saw the big five within 24 hours of getting there.
Our guide Cisco was fabulous in tracking. We went off the track and into the bush all the time to find a kill and he always came up with something. Leopards , Lion cubs in abundance.
Food great and overall nice people there. No phones, internet, wifi , nothing . Great.

Room Tip: All rooms the same but try and get one nearer the restaurant as the walk to some of the further room...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 362MichaelD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Manager at Wilderness Safaris Mombo Camp, responded to this review, July 22, 2014
Dear 362MichaelD,

Thank you for the great review. It is always great to be able to share great reviews such as yours with the staff in camp.

The food is often a tricky area to get right so we are sure they will be thrilled to recieve your compliment. We truly are blessed to have such great and strong staff in camp with us.

Thabnk you again for your kind words
The Mombo Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 2, 2014 via mobile

It's amazing I went to all the best hotels, singitas etc, and mombo it's the best, the hospitality, the personnel always smiling, the safaris, the food, the rooms, views.
Absolutely everything amazing.
If you go, ask for the guide, named doc", he will change your vacation.

Stayed December 2013
Helpful?
1 Thank Jaboumrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WildernessSafaris, Manager at Wilderness Safaris Mombo Camp, responded to this review, January 12, 2014
Dear Jaboumrad,

Thank you so much for your great comments about our beautiful Mombo Camp. Doc is a guest favourite and very often requested by guests. He has a great knowledge and passion for nature and the area which also makes him such an adventure to be around. We are thrilled we were able to share him with you and hope that he was able to enlighten and entertain you as he does us on a regular basis.

Thank you.
The Mombo team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wilderness Safaris Mombo Camp

Property: Wilderness Safaris Mombo Camp
Address: Mombo Island, Moremi Game Reserve, Botswana
Location: Botswana > North-West District > Okavango Delta > Moremi Game Reserve
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #8 of 27 Specialty Lodging in Moremi Game Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Wilderness Safaris Mombo Camp 5*
Number of rooms: 9
Official Description (provided by the hotel):
It is often said that as soon as you walk out onto the main deck at Mombo and note the plain dotted with a variety of species of game, you know you are somewhere special. Not for nothing is Mombo known as "the place of plenty." Situated at the northern tip of Chief's Island, the largest landmass in the Okavango, the camp's elegant design complements its magnificent surroundings, with the spacious, luxurious tents - each sporting a private sala - raised off the ground to maximise the views of the floodplain. The game viewing here is exceptional with abundant plains game and predators never far away, from leopard and spotted hyaena to large prides of lion. Mombo Main Camp • 9 tents • morning and afternoon game drives • 100% solar powered • spa and gym Little Mombo Camp • 3 tents • morning and afternoon game drives • 100% solar powered • spa and gym ... more   less 
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Also Known As:
Mombo Camp Hotel Moremi Game Reserve

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