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“Very good hotel for the area it is located in”

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Maremares Hotel Marina & Spa
Ranked #6 of 10 Hotels in Puerto La Cruz
Reviewed February 24, 2012

This hotel is rated as average because of the service. The hotel is government operated.

Room Tip: Ask for a room that faces the pool.
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  • Stayed: January 2012, traveled on business
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Thank halliod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 18 of 173 reviews

Reviewed February 20, 2012

Check in and check out are a nightmare! Long waiting for no explainable reasons. The room key card need to be coded twice a day! Raining in the room! Rooms near the pool are very noisy. Only one restaurant: dirty and poor quality of food.

  • Stayed: August 2011
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Thank Fabri05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

Reluctantly, we went to Barcelona area for business. Our local contact told us this was the best around. Get ready for bad rooms, no hot water, no TV, etc. This place probably used to be 5 star resort prior to govt takeover. Clearly have not spent any money on this hotel in many years. It is a really big sprawling hotel, with only a few guests, thus scary walking around in dark. Hotel security was either absent or unseen, not sure which but expect absent. Beware of ongoing fraud and money scams, even from hotel staff. Rates vary dramatically depending on their mood. Hotel restaurant was actally pretty good, but very expensive (price you pay for not going out in dangerous area after dark). It is really shameful because this resort and area used be phenominal tourist location and surrounded by million dollar yachts derived from money laundering.

  • Stayed: January 2012, traveled on business
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1  Thank ZBlok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2011

This hotel is horrible as far as making the initial reservation!!! It takes about 20 emails and 20 calls (nobody speaks english) just to get a confirmation!! This hotel a complete nightmare to deal with. Hate it!

  • Stayed: December 2011, traveled on business
    • Service
2  Thank Trish G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

I've stayed at this hotel several times the last 2 years, not because i love it but it's still the best choice in the area, terrible thing to say as Puerto la Cruz-Lecherias receive a huge amount of tourist every year due his coast location.

Check ins are usually quick, last time was a nightmare as they have not system and couldnt do it manually so we have to wait for around 40 mins, when it finally worked other quest waiting after us past first...brilliant !

The hotel is big but rooms can go from ok to awful, had both experiences, i have to ask for a superior room to be able to have decent one, they are in desperate need of upgrading and the air conditioner system a good clean!

Food in other hand is very good and also very expensive, but i don't mind as long as they keep their quality.

The amenities are good, big pool with activities and nearby of caribbean Mall, not far from Plaza Mayor etc

This area of the country is is desperate need of a modern hotel!

  • Stayed: October 2011
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Thank 24Sabrina78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

Caracas and Puerto La Cruz are getting so dangerous you have to stay in the hotel if you are by yoourself at night. The ATM machine donot work either for Canadian credit cards and changing money costs you double. Venezuela is definitely not a place to go anymore. In Caracas, we were told to go always with a tourist guide ; there is a danger of being kidnapped also.....The Eurobuilding in Caracas though is good to stay as use the more luxurious rooms; it is worth it as in includes transfers to airport, breakfeast, wine in the business lounge and you may fine thee is enough food in the lounge to have your dinner. It saves you a taxi to Las Mercedes and Altimira. The food at Foodie bar was the worst meal we ever had . The only food that was good was the pizza. Be prepare to spend a lot of time in Taxi to go to Plaza Bolivar and be accompanied. These guides have eyes for you....Even local peoople do not use the metro alone...Too bad because It could be such a nice place to visit. Some of the people act as if they do not want visitors.

Room Tip: Higher floors at Eurobuilding; business floor are the best.
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  • Stayed: October 2011, traveled on business
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1  Thank Moonsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

Lets first start with the following: They claim to be a 5 star Hotel, but in reality they are a 2 star hotel.

Good things to say about this hotel:
1. Convenient location. Near to the best restaurants in town and shopping centers.
2. A terrific view (depends on the building you stay in) to the Marina.
3. Multiple choices to have fro breakfast (the best in town if you compare with other hotels nearby).
4. A decent gym (to be in a hotel)

What sort of things the Hotel must improve:
1. The rooms are very outdated not to mention the bathroom (70's - 80's look).
2. Include Flat Screen TV (42").
3. Include a Safe Box.
4. Include digital thermostat for the Air conditioning system.
5. Include a fridge in every room.
6. Bell boys are very rude. For instance if they see you approaching to the main doors they do not open it for you. Not to mention what happen when you carry luggage with you.
7. The quality of the food (lunch and dinner) is really disappointed.
8. Some mattress are very worn out.
9. Bath towels feels similar to sandpaper.
10. Bath's amenities are the kid of extremely cheap products.
11. There is not Internet access at all.

Room Tip: Ask for rooms with marina view (Buildings 6 and 8).
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  • Stayed: September 2011, traveled on business
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Thank EliteLevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maremares Hotel Marina & Spa

Address: Ave Americo Vespuccio, Puerto La Cruz 6023, Venezuela
Location: Venezuela > North-Eastern Region > Puerto La Cruz
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 10 Hotels in Puerto La Cruz
Hotel Class:4 star — Maremares Hotel Marina & Spa 4*
Number of rooms: 491
Reservation Options:
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Also Known As:
Maremares Hotel Marina And Spa
Maremares Hotel Marina Puerto La Cruz

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