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“a good hotel with some buts...”

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Hotel Aqua-Vi Suites & Marina
Ranked #4 of 10 Hotels in Puerto La Cruz
Bournemouth, United Kingdom
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“a good hotel with some buts...”
Reviewed January 11, 2013

My wife and i stayed at the Aqua Vi for a few days in December 12 The hotel backs onto a marina which is nice. The surrounding area though seems a bit bleak, drab streets, potholes, ramshackle houses with graffiti walls and rubbish everywhere.The hotel seems to have good security . Room rate worked out at about 750b a night which is either about £120 on the official exchange rate of 6.5: 1 or about £30 if you work on the black market rate which is 25:1 . Check in was quite efficient but nobody seems to smile and no -one to help carry bags. There is a little shop just by the entrance with sweets and drinks. General appearance is clean and well tended. Lifts worked ok . Our double room was nice enough with a TV reasonable shower, clean towels and some basic soap. There was no remote for the TV but we got one from reception. There was a safe box but you need your own padlock. The cleaners did their job ok but seemed a bit disinterested. The breakfast area was nice with a range of Venezuelan favourites like black beans, plantains, fish tortilla, arepitas etc. There was also the usual fruit,yoghurt,and cereal and juice but the coffee was never hot. Excellent pool and lots of sunbeds. The place didn't seem very lively but we didn't spend enough time there to test it. Generally we were happy and comfortable.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank Aliranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
El Tigre, Venezuela
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2012

Having traveled and stayed at hotels throughout the world, and knowing the Venezuelan standards and after reading some of the reviews, I was skeptical about staying at this hotel. That Said, I must confess I was Pleasantly surprised after my stay there. the Staff was Courteous, and very professional. Made me feel welcome, and comfortable. the complimentary breakfast was ample in choices, good quality and served by people that not only took the time to make sure you were content, but to the point on taking an interest in the little things like "is your coffee too cold?, let me heat it for you". But, beware, it is a hotel with a marina, therefore, expect some of that musty smell. Hotel management could improve there. It was clean, well staffed, and overall I would rate it more than 3 stars...

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
1 Thank mczaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turku, Finland
Level 6 Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed April 19, 2010

Forget European standards in Venezuela. Aqua-Vi is a 2, perhaps 3-star hotel. It definitely was a great disappointment. Rooms are large, but not cozy with really old furniture and acient shower. They are clean, but lack simple amenities like shower gel and shampoo. Don't even think of renting a so-called suite, as it is just a slightly bigger room with 2 double beds instead of 1. Regular double makes a lot more sense. Breakfast is really poor by any standards with no fruit after 9 am, and that it is in Venezuela! Avoid eating in the local restaurant any other time of the day, it is no good at all. There are a few really decent choices in Puerto La Cruz downtown (Paseo Colon).
There is no beach nex to the hotel, or to be more exact it is only useful for numerous boats and yachts. You can take a water taxi to one of the islands (Mochima National Park) where the water is clean and so is the beach or drive approx 20-40 km away from Puerto La Cruz to one of the local beaches, which are beautiful and offer a great variety of really cheap fresh sea food and local beer, but get really crowded and dirty during the weekend. Hotel pool is ok, but smallish and crowded with children. I would not recommend this hotel, but by looking at the photos of Gran Hotel (which is a 5 star), I don't see a big difference. I guess their standards are simply low in the area. Do rent a villa and a yacht if you have enough cash!
Puerto La Cruz is an ok town and I bet it is just fabulous if you are one of the lucky villa and yacht owners, but I wouldn't recommend it as a tourist destination in Venezuela if you are there only for a short period of time, however it was cool to spend a few days in the place with no foreigners! Do take a walk on Paseo Colon and check out the canals. Local Mall, Plaza Mayor, is also worth a visit, esspecially in the evening when all the lights are on.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ato-81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Aqua-Vi Suites & Marina

Property: Hotel Aqua-Vi Suites & Marina
Address: Complejo Turistico El Morro, Puerto La Cruz, Venezuela
Location: Venezuela > North-Eastern Region > Puerto La Cruz
Hotel Style:
Ranked #4 of 10 Hotels in Puerto La Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Aqua-Vi Suites & Marina 3*
Number of rooms: 150
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