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“Acceptable Accommodations, Decent Area”

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Hotel Paseo Las Mercedes
Ranked #12 of 86 Hotels in Caracas
Reviewed October 25, 2012

While this hotel is somewhat overpriced, so are all the accommodations in Caracas. The rooms here are clean and adequately appointed. The service was friendly and helpful. The area where this hotel is located is convenient for getting out and about around the city and not any more "unsafe" than any other in Caracas.

  • Stayed: October 2012, traveled with family
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2  Thank 816beachgirl251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 12, 2011

Decent four star hotel in a crazy unsafe city. Nothing luxurious, but it si okey to stay over a few nights. Just a piece of advice - if you have a chance to avoid staying in Caracas, fly away to Los Roques (30 min flight).

  • Stayed: February 2011, traveled on business
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2  Thank irisbugatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2011

The hotel is located in the (old) shopping center 'Las Mercedes' and shares its free parking with it. Las Mercedes is one of the nicer zones in Caracas, and I did not feel unsafe.
The hotel has cameras everywhere, but everybody can access it very easy (through the shopping center).
The rooms are OK, the breakfast also.
You can easily walk to the newer Colon shopping center, with cinema and very luxurious looking restaurants.

  • Stayed: December 2010, traveled as a couple
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3  Thank wadevr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2009

We chose the Paseo Las Mercedes over the few surviving major chain hotels in Caracas for our two days there (passing through to elsewhere in Venezuela), based on TripAdvisor and Lonely Planet, and were glad we did. It was our first trip to the country, we were tightly scheduled, and our Spanish was guidebook-basic.

The hotel and rooms were clean and pleasant, offered good food and TV (even some channels in English), and we were a few steps to shops, restaurants, etc. The staff were friendly and helpful in person, though hard to contact from the US except by phone. The one drawback was that the closest metro stop was a taxi or bus ride away.

For a first-time American visitor, the city's two major hurdles were money and the airport. Luckily, Venezuelans were happy to help us negotiate these things.

Hotel Internet rates in dollars are based on the official exchange rate. But if you pay in cash it is far more favorable to the visitor. However, this requires coming into the country with enough cash for your whole trip, because it's very hard to find a Venezuelan bank ATM where a US debit or credit card will work. (We finally found one, a 15 minute walk from the hotel.)

Departing from the Caracas airport, the lines at the gate and security are extremely slow-moving. Even having allowed a couple of hours, we would have missed our flight had it had not been late. Given that the airport is quite a drive from Caracas, and that there are frequent traffic backups, if you are departing at evening rush hour or on a weekend or holiday, you might need to leave for the airport hours before your flight.

  • Stayed: October 2008, traveled as a couple
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3  Thank deekaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2008

The Mercedes offers a great location in a very safe area with a supermarket less than a block away, attached to one mall and three blocks from another. There are many restaurants in the area, including a great local arepa place. The staff was very friendly and helpful. The price was very reasonable. The only problem with the Mercedes is that it's off the Metro line. But if you're wlling to taxi around (taxi stand directly in front)- I highly recommend.

Stayed: May 2008
9  Thank dregnichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2008

Nice location, well-secured,sanitized rooms, good food,very professional hotel ambiance and more importantly, for non-spanish speaking guests like us, the hotel has friendly and really helpful staff, to help us survive Caracas, giving us tour referrals and giving tips on where to shop for the best buys. Sergio and Angelo are both commedable. Too bad we cant be extended, due to previous reservations.

Stayed: March 2008
8  Thank ragdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2007

A first timer and solo traveler to Caracas, I had considered staying at the Hilton. I am glad I didn't. The location of Hotel Paseo is great for being on the edge of a nice area and safe for walking. Paseo is, by all means, a business class hotel. Not luxurious, but solid. Not new, but acceptable. The rooms were generous in size, albeit a little worn. The room service menu was expansive and reasonably priced. Check-in was a little slow, but more the fault of the previous difficult customer. The concierge was helpful and interesting. They recommended an excellent English-speaking private tour guide, and were more than willing to offer other services.

You can save a substancial amount of money if you exchage your Dollars on the street, then pay in cash Bolivares (this is not legal, of course). Doing so maybe uncomfortable, but a $125 bill was reduced to $65 when converted.

From the hotel, walk 5 minutes to a restaurant called Caracas. It has a to-go counter or seated-service. It is open 24 hours and is great people watching. Service was great, prices are affordable.

All-in-all the hotel was a great value, especially for a first time solo visitor to Caracas. I would recommend to a friend, and stay here again.

  • Stayed: June 2007, traveled solo
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9  Thank mjgriffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Paseo Las Mercedes

Address: Avenida Principal de Las Mercedes | Main Avenue Las Mercedes., Caracas 1060, Venezuela
Location: Venezuela > Capital Region > Caracas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Caracas
Price Range: $36 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Paseo Las Mercedes 3.5*
Number of rooms: 194
Also Known As:
Paseo Las Mercedes Hotel
Paseo Las Mercedes Caracas

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