I think the hotel is over-rated in the reviews on tripadvisor.
I travel widely in Latin America, and in Venezuela. This is my first time at the Lidotel, and I compare it to the Marriott in Caracas as well as the Gran Melia. I am seven days through an 8 day stay.
The only really excellent thing about the hotel is the great gym and steam/sauna area. As a gym buff, this is important to me.
I had a VIP room. The bed was comfortable, the room was clean much of the time (spotting maid service), the bathroom was OK (big leaks in the shower). Internet service was slow at times.
The hotel is connected to a mall that also has a grocery store, which is convenient. It is in a safe location.
There are two major weaknesses. The food is below average to awful. The breakfast buffet is very weak: cold, runny, greasy eggs, white bread, and always the same. The coffee is undrinkable. I invited a guest to the hotel, and we he had a cup, he gagged and spit it out. I ordered a plate of spaghetti one night, and told them I needed sauce without sugar in it (I am a diabetic). They served me spaghetti with a can of cheap tomatoe sauce with tons of sugar - and charged $20. Very weak food morning and night.
Service is oddly cold. No one makes eye contact, says hi or good morning, and so on. I can handle that, but attitude is weak here.
The Marriott is more expensive, but has much better service and food.
The Gran Melia is the same price, and also has better food and service, though its location is weak.
The only thing to recommend this place is the gym. If you're not into that, stay at the Marriott.
- Official Description (provided by the hotel):
- Our flagship property, The Lidotel Hotel Centro Lido, is a 5-star property that offers discerning travelers a welcoming place to stay while in Caracas. Tastefully decorated in a classic European decor this centrally located hotel offers many amenities not easily found at other hotels within the city such as our Signature Lidotel Royal Beds, spacious accommodations, a full-service spa and the largest, most modern fitness center featuring state-of-the-art cardio and workout equipment. All of our guestrooms and suites feature a work desk with lamp, complimentary wireless internet access, large marble bathrooms and upscale amenities to name a few. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Caracas