I booked two months in advance and requested a quiet room. They put in the front of the hotel, that has loud, booming music until 3 am. No sleep. Would not change my room. I also requested hotel transportation from airport. The guy who was supposed to be there showed up late, looked drunk, and was waiting in a place where he couldn't be seen.
The huge problem is customer service - I've never seen worse.
- Official Description (provided by the hotel):
- Our flagship property, The Lidotel Hotel Centro Lido, is a 5-star property that offers discerning travelers a welcoming place to stay while in Caracas. Tastefully decorated in a classic European decor this centrally located hotel offers many amenities not easily found at other hotels within the city such as our Signature Lidotel Royal Beds, spacious accommodations, a full-service spa and the largest, most modern fitness center featuring state-of-the-art cardio and workout equipment. All of our guestrooms and suites feature a work desk with lamp, complimentary wireless internet access, large marble bathrooms and upscale amenities to name a few. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Caracas