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Embassy Suites by Hilton Caracas
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Reviews (413)
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36 - 41 of 413 reviews
Reviewed November 28, 2013

Staff is very friendly and helpful. Good and varied breakfast. Comfortable and clean but dated rooms. Internet is relatively good. Well located near the main roads and highways and in front of Lido Mall where you can find Pharmacies, small grocery/liquor store, restaurant, shops and banks. Good hotel taxi service. On the downside very noisy because traffic jams on the streets and highway around the property.

  • Stayed: October 2013, traveled on business
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2  Thank gdienemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

The best part of the stay was the staff very helpful and friendly, the room on the other hand is a little dated and could do with an overall, however it is cean and in good repair. The breakfatst was plentiful and room service was excellent, the quality of the food is great.

  • Stayed: September 2013, traveled on business
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1  Thank Alan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

noisy hotel, after 8 or 9 pm they have karaoke and people sing and drunk in the lobby and it is amazingly so noisy. wifi only work in the public area.

room size is big yes, but its all dated and worn out. If I were knew the condition of this hotel I will go choose and pay more expensive for Renaissance. breakfast was ok, limited table and people are fighting to get your table.

they need a major renovation, or else people will start to walk away from this hotel really.

  • Stayed: August 2013, traveled with family
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3  Thank beautifulmatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Convenientely located, at walking distance of centro Lido (shopping) and several restaurants, including local "arepera". Average to slow service. Security personnel recommended not to walk at night. Bussy streets around but needs better lighting.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
2  Thank alfredod871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

I wanted to give this hotel a good review because the front desk was very friendly and helpful. But, I can't based on the condition of the room. When you enter the door, you get a favorable impression but when you use the bathroom, you know you are looking at a hotel room that needs renovation. The bathtub water drained very very slow. The shower wall looked like it had extra holes had been drilled in. The tub looked like it needed new caulking.

Besides the bathroom, there were also other minor irritations. There was no shampoo. There was a cable box in the bedroom but there was no cable box in the sitting area. There were instructions on how to turn the cable box on in the sitting area, just no cable box. The coffee maker had no creamer. All minor irritations but this plus the bathroom leads me to give this place a very average rating.

  • Stayed: September 2013, traveled solo
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2  Thank Middle_Aged_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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